ConcentrixCX Mobile vs Chatdesk

Put the power of VOC to work for you! ConcentrixCX Mobile makes it easy to share customer feedback across your company, influencing culture, informing decision-making and guiding action. ConcentrixCX Mobile goes beyond simply reporting feedback, incorporating tools that help companies take action to deliver a better customer experience. Using a simple interface, you can: Keep a pulse on CX performance Send kudos and notifications to colleagues Monitor alert activity Manage and close alerts ConcentrixCX is a different kind of SaaS platform. Our Enterprise Feedback Management software gathers feedback across the customer journey and puts it directly in the hands of your people. It powers smarter, faster decision making to improve the experiences and relationships customers have with your brand.

Chatdesk connects you with immediate customer support roles from brands that you love, allowing you to work where you want, when you want, for whomever you want. You have the ultimate flexibility to work around your schedule. Open the app and choose the companies you would like to join. Practice on historical customer service messages and track your performance. Once you are selected by a company, we will send you notifications of new customer service messages that need your help to respond. If you're available, use the app to respond to the message. The app makes it easy to send an accurate response with just a few clicks and get paid. The higher your quality, the more customer service tickets you will receive. Contact us anytime at support@chatdesk.com. We’d love to hear from you.