Comparison

ConcentrixCX Mobile vs 1Kosmos

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ConcentrixCX Mobile

This app allows companies to collect and share customer feedback to improve decision-making and customer experience. It provides tools to monitor alerts, manage feedback, and send recognition to colleagues, fostering a culture of customer-centricity.

Highlights
  • Collect customer feedback
  • Share feedback across the company
  • Monitor alert activity
  • Manage and close alerts
  • Send kudos and notifications
  • Improve customer experience
Features
Read full description

Put the power of VOC to work for you! ConcentrixCX Mobile makes it easy to share customer feedback across your company, influencing culture, informing decision-making and guiding action. ConcentrixCX Mobile goes beyond simply reporting feedback, incorporating tools that help companies take action to deliver a better customer experience. Using a simple interface, you can: Keep a pulse on CX performance Send kudos and notifications to colleagues Monitor alert activity Manage and close alerts ConcentrixCX is a different kind of SaaS platform. Our Enterprise Feedback Management software gathers feedback across the customer journey and puts it directly in the hands of your people. It powers smarter, faster decision making to improve the experiences and relationships customers have with your brand.

About

1Kosmos

Securely access digital services without passwords using advanced biometrics and a privacy-first approach. This app automates identity proofing, provides a digital wallet for passwordless logins, and gives you control over your personal data.

Highlights
  • Passwordless authentication
  • Biometric identity verification
  • Digital identity wallet
  • Automated identity proofing
  • Data privacy control
  • Secure account access
Features
Read full description

Experience secure, passwordless access with the 1Kosmos mobile app (Formerly BlockID) - your personal digital identity and authentication wallet. 1Kosmos uses advanced biometrics and a privacy-by-design approach to verify your identity and protect your personal information, letting you access digital services safely and efficiently without passwords. The app automates identity proofing at account creation, issues you a digital wallet for passwordless account access, and gives you complete control over your data, preventing unauthorized access by third parties. Whether signing up for a new service, logging in to work, or managing sensitive information, the 1Kosmos mobile app (Formerly BlockID) delivers a seamless, privacy-first experience on any device. Backed by industry certifications and trusted by Fortune 500 companies and government agencies, 1Kosmos helps reduce fraud, protect against account takeover, and keep your data private - all in one easy-to-use app.

Screenshots

ConcentrixCX Mobile4 screens
1Kosmos4 screens

Verdict

The call

The clearest difference is ratings volume: 1Kosmos at 382 against ConcentrixCX Mobile's 2. ConcentrixCX Mobile's advantage is rating (5.0 vs 4.8) and iOS requirement (10.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ConcentrixCX Mobile holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: 1Kosmos has 382 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

ConcentrixCX Mobile ships an update every 6 weeks, 1Kosmos monthly. The most recent releases landed on June 7, 2026 and September 20, 2026 respectively.

Scorecard3 real differences · 7 level
ConcentrixCX Mobile versus 1Kosmos: the parameters behind the verdict, then further details
ParameterConcentrixCX Mobile1Kosmos
PriceFreeFree
Rating5.0 (2 ratings) — better4.8 (382 ratings)
Positive reviews49.5% of reviews
Number of ratings2382 — better
Update frequencyEvery 6 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS10.0 — better16.0
Further details — not scored
Size25 MB54 MB
Age rating4+4+
DeveloperConcentrix CX1Kosmos Inc.,

Customer experience

ConcentrixCX Mobile

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

1Kosmos

All ratings382 ratings
Positive95.3%
Neutral1.8%
Negative2.9%
Written reviews97 reviews
Positive49.5%
Neutral2.1%
Negative48.5%

In-app purchases

None

ConcentrixCX Mobile

No in-app purchases

None

1Kosmos

No in-app purchases

Questions

Is ConcentrixCX Mobile free?
ConcentrixCX Mobile is free to download, with no in-app purchases.
Is 1Kosmos free?
1Kosmos is free to download, with no in-app purchases.
Which has better reviews, ConcentrixCX Mobile or 1Kosmos?
ConcentrixCX Mobile is rated higher. ConcentrixCX Mobile averages 5.0 out of 5 from 2 ratings, while 1Kosmos averages 4.8 from 382 ratings.
Do ConcentrixCX Mobile or 1Kosmos have ads?
Neither ConcentrixCX Mobile nor 1Kosmos shows ads.
Which is updated more often, ConcentrixCX Mobile or 1Kosmos?
ConcentrixCX Mobile ships an update every 6 weeks, and 1Kosmos monthly. Most recently, ConcentrixCX Mobile was updated on June 7, 2026 and 1Kosmos on September 20, 2026.

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