Ericsson NetCloud Mobile vs ThinkSmart Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ericsson NetCloud Mobile
Manage your NetCloud Service, routers, and endpoints from your mobile device. Monitor network status, receive alerts, initiate tests, and troubleshoot issues remotely to ensure network uptime and productivity.
- Network status dashboard
- Endpoint status and details
- Usage and signal strength data
- Troubleshooting tools (ping, traceroute, speed test)
- Alerts and activity logs
- Perimeter network visibility
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Stay connected to your network no matter where you are using Ericsson NetCloud Mobile. Designed for network administrators, NetCloud Mobile brings essential NetCloud capabilities to your phone or tablet to monitor and manage your network in real-time. Features • Track network status and receive real-time alerts • Monitor device health, signal strength, and usage • Drill into device details and configurations • Run diagnostics such as ping, traceroute, and speed tests • Reboot devices remotely • View GeoView insights for device location • Manage users, access, and activity logs Requirements • NetCloud Manager account • Active NetCloud Service Plan
ThinkSmart Manager
Streamline the management of your company's smart office devices. Remotely deploy, configure, protect, and update software on your entire fleet with ease. Offers tiered plans for comprehensive IT support.
- Remote device deployment
- Software configuration
- Security management
- Auto-updating agent software
- Enterprise fleet management
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Give your IT department some time back with ThinkSmart Manager, the official manageability console for your fleet of ThinkSmart smart office devices. IT can stop putting out fires by streamlining their management of every ThinkSmart device across the enterprise—remotely deploying, configuring, protecting, and auto-updating agent software on each one with ease. Choose from tiered plans.
Screenshots
Verdict
The clearest difference is review sentiment: ThinkSmart Manager at 100% against Ericsson NetCloud Mobile's 27%. ThinkSmart Manager also leads on rating (5.0 vs 4.8) and iOS requirement (13.0 vs 16.0). Ericsson NetCloud Mobile's advantage is ratings volume (549 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ThinkSmart Manager holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 549 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 27% of Ericsson NetCloud Mobile's written reviews are positive against 100% of ThinkSmart Manager's.
Ericsson NetCloud Mobile ships an update every 2 months, ThinkSmart Manager every 3 months. The most recent releases landed on October 8, 2026 and September 23, 2026 respectively.
| Parameter | Ericsson NetCloud Mobile | ThinkSmart Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (549 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 26.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 549 — better | 3 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 148 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Ericsson Enterprise Wireless Solutions, Inc. | Lenovo APLA |
Customer experience
Ericsson NetCloud Mobile
ThinkSmart Manager
Bugs and requests
Ericsson NetCloud Mobile
Reported bugs
8 issues- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices
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- No current signal strength readings
- Devices do not populate, shows an error
- App doesn't work for populating devices
Requested features
7 requests- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts
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- Display current signal strength readings
- Alerts to come through the app instead of emails
ThinkSmart Manager
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ericsson NetCloud Mobile
No in-app purchases
ThinkSmart Manager
No in-app purchases
Questions
Is Ericsson NetCloud Mobile free?
Is ThinkSmart Manager free?
Which has better reviews, Ericsson NetCloud Mobile or ThinkSmart Manager?
Do Ericsson NetCloud Mobile or ThinkSmart Manager have ads?
Which is updated more often, Ericsson NetCloud Mobile or ThinkSmart Manager?
Other comparisons
