Ericsson NetCloud Mobile vs Axon Respond
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ericsson NetCloud Mobile
Manage your NetCloud Service, routers, and endpoints from your mobile device. Monitor network status, receive alerts, initiate tests, and troubleshoot issues remotely to ensure network uptime and productivity.
- Network status dashboard
- Endpoint status and details
- Usage and signal strength data
- Troubleshooting tools (ping, traceroute, speed test)
- Alerts and activity logs
- Perimeter network visibility
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Stay connected to your network no matter where you are using Ericsson NetCloud Mobile. Designed for network administrators, NetCloud Mobile brings essential NetCloud capabilities to your phone or tablet to monitor and manage your network in real-time. Features • Track network status and receive real-time alerts • Monitor device health, signal strength, and usage • Drill into device details and configurations • Run diagnostics such as ping, traceroute, and speed tests • Reboot devices remotely • View GeoView insights for device location • Manage users, access, and activity logs Requirements • NetCloud Manager account • Active NetCloud Service Plan
Axon Respond
This app enhances law enforcement safety by providing commanders with real-time situational awareness. It allows supervisors to track officer locations and view live body camera feeds during urgent events, ensuring rapid response and improved officer well-being.
- Real-time urgent event notifications
- Officer location tracking
- Livestream body camera broadcasts
- Enhanced situational awareness
- Secure communication for law enforcement
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The Axon Respond mobile app provides a secure and powerful tool to help law enforcement commanders and supervisors keep their officers safe. It boosts situational awareness by notifying commanders in real-time when urgent events occur. With the Axon Respond mobile app commanders and supervisor can see the location of officers and view livestream broadcasts from an officer's body camera. All of this happens seamlessly and instantly with just a few clicks on their mobile device. The Respond app also runs on iPad OS version 16.0 or later in iPhone compatibility mode.
Screenshots
Verdict
The clearest difference is rating: Ericsson NetCloud Mobile at 4.8 against Axon Respond's 3.9. Ericsson NetCloud Mobile also leads on ratings volume (549 vs 7). Axon Respond's advantage is review sentiment (50% vs 27%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ericsson NetCloud Mobile holds the better App Store score, 4.8 against 3.9. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 549 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 27% of Ericsson NetCloud Mobile's written reviews are positive against 50% of Axon Respond's, so the app with the better star average is not the one people write more warmly about.
Ericsson NetCloud Mobile ships an update every 2 months, Axon Respond every 6 weeks. The most recent releases landed on September 23, 2026 and September 18, 2026 respectively.
| Parameter | Ericsson NetCloud Mobile | Axon Respond |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (549 ratings) — better | 3.9 (7 ratings) |
| Positive reviews | 26.7% of reviews | 50.0% of reviews — better |
| Number of ratings | 549 — better | 7 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 148 MB | 122 MB |
| Age rating | 4+ | 4+ |
| Developer | Ericsson Enterprise Wireless Solutions, Inc. | Axon Enterprise, Inc. |
Customer experience
Ericsson NetCloud Mobile
Axon Respond
Bugs and requests
Ericsson NetCloud Mobile
Reported bugs
8 issues- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices
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- No current signal strength readings
- Devices do not populate, shows an error
- App doesn't work for populating devices
Requested features
7 requests- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts
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- Display current signal strength readings
- Alerts to come through the app instead of emails
Axon Respond
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ericsson NetCloud Mobile
No in-app purchases
Axon Respond
No in-app purchases
Questions
Is Ericsson NetCloud Mobile free?
Is Axon Respond free?
Which has better reviews, Ericsson NetCloud Mobile or Axon Respond?
Do Ericsson NetCloud Mobile or Axon Respond have ads?
Which is updated more often, Ericsson NetCloud Mobile or Axon Respond?
Other comparisons
