RatingsRadar vs Smiley Feedback

Collating feedback from customers is key to running your business. Our consoles collect feedback for you. The console is usually placed at the sales counter, but can be placed anywhere. Every time a customer provides feedback it is stored in your account. This allows instant analysis or alert to you or your staff. The console allows you to ask pertinent questions about the service/product the customer received. Consoles are configurable to your needs and allow you to collate data about various service levels and experiences customers have received. This allows you to compare performance and issues across branches and spread best practice and consistency across your business.

Smiley Feedback is a simple user friendly app to capture quality feedback from customers, employees and many more about your products, services or facilities etc. The app owner can securely login to the app and open the feedback screen to collect the feedback data for a specific location from a targeted audience. The feedback is gathered anonymously.