CA Service Point vs Speedy Freight

The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 or above release of CA Service Management. With CA Service Point mobile app, you can: . Use natural language to report an issue, anywhere anytime . Receive context-based suggestions . Manage tickets, including adding comments and modifying and closing tickets . Track ongoing activity . View, download and add attachments . Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service. . Call your Service Desk with a single click via the auto dialer

Who is the Speedy Freight Driver mobile app for? *Courier drivers and sub-contractors - advertise your location and availability on our Live Availability Map Who can obtain an account? * This app is accessible to any courier in UK and Europe How can you obtain an account? * By registering as a courier with Speedy Freight - no any paid content or services *Advertise your location and availability* You can let the system know where you are and whether you are available for work (or not). You have full control over the mobile app and can stop the tracking or change your status of availability whenever you want. *Register your journeys* You can register your journeys directly from the mobile app using our 1-Click journey registration. *Manage your journeys* Edit or delete your journeys using the mobile app. *Receive detailed bookings* Receive a booking directly to the mobile app with full details including; contact names, addresses, references, consignment details and any special instructions. *Update the booking* Update the booking on the Mobile app using our 2-tap status update feature. This sends a date and time stamp to the controller for the 4 main milestones of a delivery; On Site - pickup, Loaded, On Site - delivery, POD. *POD including signature and image capture* Ask the recipient to sign for the consignment on the mobile app for every delivery stop. Capture images to support your delivery. E.g. Gate closed. Both signature and images are automatically attached to the booking *Instant Messenger* Stay in touch with your controller and co-workers with the built-in Instant Messenger that works between mobile apps and desktops too! It works in a similar way to most other messenger services that you may already use The Speedy Freight Driver mobile app is FREE to download and install, however it works directly with the Speedy Freight controller platform, which requires registration with Speedy Freight The app has been designed to capture your location every 2minutes to preserve battery life as much as possible, but it is important to note that continued use of GPS running in the background can decrease battery life.