NetSuite vs Graff Retail
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NetSuite
Access and manage your business operations on the go with this comprehensive cloud business software suite. Control ERP, CRM, HCM, and e-commerce functions, view dashboards, manage expenses and time, and approve business actions from your mobile device.
- Full record viewing, creation, and editing
- Complete dashboard access and synchronization
- Expense and time management with receipt capture
- Activity and calendar management
- Business action approvals (Sales Orders, Expense Reports)
- Saved search results with drill-down capability
- Push notifications for critical business information
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The official NetSuite for iPhone app enables unparalleled access to the World’s #1 Cloud Business Software Suite – the unified business management suite, encompassing ERP / financials, CRM, HCM and ecommerce. Maintain the same 360° control of your business as you do from your PC with this free app. Works out-of-the-box with all standard roles including Employee, Standard and Custom Center (Customer, Vendor and Partner Center roles are not supported). Stand out features include: - Full Record support – view, create, and edit records including Custom records. - Complete Dashboard Access - Access and synchronize all your personalized dashboards from the web, encompassing KPI metrics, Scorecards, Trend Graphs, Report Snapshots, and any other dashboard content. - Record customization support – all existing customizations including custom forms, fields and scripts work out-of-the-box. - Expense management – track your expenses using the Expense Log (including receipt capture), then create an Expense Report with just a few taps. - Time Management – track your time using the convenient Timer and My Time functions, create Time Entries directly into NetSuite. - Complete Activity management – Manage your calendar across list, week and month views. View other calendars including fellow employees. - Business action support – approve Sales Orders and Expense Reports, convert Estimates, accept Customer Payments, bill Sales Orders and more. - Saved Search support – get all the results and drill down to record level using any existing Saved Search (including Summary types). - Swipe Actions – simply swipe to map customer locations, initiate phone calls, respond to events or quickly start Editing. - Localization – instantly adapts to your NetSuite language setting. - Time Zone Synchronization, Global Search, Quick Add, Recent Records and loads more. - Push Notifications – have NetSuite instantly notify you of any changes to business critical information. Note: Users with Custom roles may require Mobile Device Access permission to log in. For further information, please contact NetSuite Technical Support.
Graff Retail
Offers customized micro-training for retail and service businesses. Develops skills to enhance customer and staff experiences, driving business results.
- Customized sales training
- Management skill development
- Retail and service business focus
- Micro-training solutions
- Customer experience enhancement
- Staff experience improvement
- Results-driven training
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Customized sales and management training just for retail and service businesses. Easy, fun, micro-training solutions that gives you the skills needed to create a great customer and staff experiences and drive results at the same time.
Screenshots
Verdict
The clearest difference is rating: NetSuite at 2.7 against Graff Retail's 1.0. NetSuite also leads on ratings volume (98 vs 2) and review sentiment (10% vs 0%). Graff Retail's advantage is update cadence (fortnightly vs every 2 months) and iOS requirement (15.0 vs 26.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NetSuite holds the better App Store score, 2.7 against 1.0. That said, the two scores are not equally well evidenced: NetSuite has 98 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 10% of NetSuite's written reviews are positive against 0% of Graff Retail's.
NetSuite ships an update every 2 months, Graff Retail fortnightly. The most recent releases landed on October 19, 2026 and October 17, 2026 respectively.
| Parameter | NetSuite | Graff Retail |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (98 ratings) — better | 1.0 (2 ratings) |
| Positive reviews | 10.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 98 — better | 2 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 26.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 36 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Oracle America, Inc. | Graff Retail Inc |
Customer experience
NetSuite
Graff Retail
Bugs and requests
NetSuite
Reported bugs
25 issues- App crashes when opening large expense records
- Cannot save changes to item records
- Cannot save changes to cases
- Hover option fails when maps option is selected
- Expenses not clearing after being added to reports
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- Duplicate expenses appearing in reports
- Login disabled for administrator roles
- Password update subroutine broken on iOS 18
- EULA accept button non-functional on iPad
- Expense validation errors with complete fields
- Random sandbox login redirects
- Erratic expense deletion behavior
- App crashes during expense report creation
- Images not loading with expense submissions
- Photo preview doesn't match actual photo quality
- KPI widgets disappearing after updates
- Timesheet date cannot be changed on iPhone X
- Connection error messages recurring
- App shuts down when entering employee expenses
- Trend graph drill-down not functioning
- Graphs displaying incorrect data
- Cannot edit quantity on sales orders
- Cannot open store records after search
- Security questions broken for login
- App won't let user login after password change
Requested features
15 requests- Search function for items and parts
- Email quotes and sales orders directly from app
- Weekly timesheet submission capability
- Print functionality
- Contact synchronization and import/export
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- Business card photo recognition
- Credit card selection in expense reports
- Time entry as text input instead of scroll wheel
- Global search across all modules
- Admin role access
- Paystub access
- Financial reports and P&L statements
- Full dashboard and reporting parity with web version
- Expense clearing/removal after report submission
- Customer transaction navigation
Graff Retail
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NetSuite
No in-app purchases
Graff Retail
No in-app purchases





