Teams with heavy travel?
Select another app that is more user friendly for mobile users. Mobile environment is not user friendly at all for reporting expenses while traveling.
No Save For Item Records!?
When editing an item record in the app, you can edit whatever fields you want, but good luck saving the record! There’s no save button to be found anywhere. Imagine editing an important document for your college class with a deadline of 12AM. It’s 11:59. You finally finish it, but despite all your efforts, there’s no submit button. You’ve failed your assignment.
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Hover option quit
Since the last update, the hover option in the scheduler will not work if the maps option is selected.
It worked up until then.
It worked up until then.
Erratic!
This is a terrible application, where its functionality and the way it works always seems to change. At present, for some reason it will no longer read any uploaded expenses without telling me to “Check every field,” all of which are already complete, meaning I can’t submit any expenses. It seems to randomly log you into a “Sandbox” at times, and also is erratic when deleting expenses you have already claimed. It’s incredibly frustrating and best left alone. Oracle should just get it right.
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Frustrating user experience
This app is simply not useful, especially for updating weekly timesheets or sending PTO updates.
One could forgive the slow server times IF it was easier to submit timesheet entries but it’s not.
To the teams building this app, please have your product manager use other time tracking apps (Harvest or Freshbooks) & hire a designer.
One could forgive the slow server times IF it was easier to submit timesheet entries but it’s not.
To the teams building this app, please have your product manager use other time tracking apps (Harvest or Freshbooks) & hire a designer.
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Great for remote work
Love being able to access my repots remotely from anywhere
Contract management lacking
We’re relatively new to NetSuite, and have been struggling with the expectations vs reality issues the platform presents. One of those struggles is with the CRM portion. Our previous CRM offered an app that allowed us to synchronize our phone connections, organize, and enhance them.
This app does not ask for those permissions nor does it seem to be aware that doing this could even be an option. The interface is kindly defined as “clunky” and other than being on my phone, doesn’t provide much advantage to sitting at a keyboard. For example, while you can take a photo of a receipt, you cannot take a photo of a business card and have it pre populate out key details for contacts. You cannot import a contact into Netsuite, or export from Netsuite to your phone.
This app does not ask for those permissions nor does it seem to be aware that doing this could even be an option. The interface is kindly defined as “clunky” and other than being on my phone, doesn’t provide much advantage to sitting at a keyboard. For example, while you can take a photo of a receipt, you cannot take a photo of a business card and have it pre populate out key details for contacts. You cannot import a contact into Netsuite, or export from Netsuite to your phone.
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Crashes
Crashes and looses all my receipts.
Weak
They have never put much effort into their app.
Expense Reporting
There’s no option to select the credit card used in the expense report.
Newest version of the app doesn’t work
Updated the app and can’t login. Turned phone off and back on again. Still doesn’t work 😩
Yet another thing broken with an update
It’s like these developers try to break something when they go to fix something else. IOS 18 compatibility comes with a broken password update subroutine. Now if you have the latest iOS you have to update your expiring password online because the app can’t do it now. Ugh! I can’t wait until my company goes to some other solution for expense reports.
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App is Useless
I downloaded the app for the iPad and upon first load it presents with a EULA screen. The "Accept" button does nothing. So basically you cannot get past the EULA screen. I deleted the app and re-added and same issue. The iPhone app works fine. The support link here in the App Store just goes to a general FAQ page on the NetSuite site so that is a dead end as well.
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Expenses Not Clearing with new update
The expense log is working the way it should, but in the old version, the expenses would clear when they were put on an expense report.
Now the list just grows and grows, and you can not tell what you have reported or not.
Right now it is only 3 months on my log….but bits getting cumbersome already.
In a few months, it will be worthless to try to manage it.
Hopefully it gets fixed soon.
Now the list just grows and grows, and you can not tell what you have reported or not.
Right now it is only 3 months on my log….but bits getting cumbersome already.
In a few months, it will be worthless to try to manage it.
Hopefully it gets fixed soon.
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Expenses being duplicated in the app
Since the last update, when you add expenses to an expense report they are still showing as expenses to report. They should disappear. It is causing issues for our staff thinking they haven’t created an expense report so they are adding another and creating a duplicate.
Unreliable
KPI disappeared after last update
Terrible user interface and functionality
I have only used 4 different CRMs
This is not one of them.
I don’t know what people actually use this for.
Account disaster
Inventory disaster
Shipping disaster
Sales disaster
If I could give zero stars I would.
This is not one of them.
I don’t know what people actually use this for.
Account disaster
Inventory disaster
Shipping disaster
Sales disaster
If I could give zero stars I would.
Can’t email
For a mobile app I cannot for the life of me find any way to simply email a quote or a sales order from the app. This is crucial for any salesman that is always out on the road. Something so simple to add.
When creating a quote when adding an item; you also have no search function. I have to scroll through 12,000 part numbers just to add to a quote!! Why isn’t there a search function?? Makes no sense.
When creating a quote when adding an item; you also have no search function. I have to scroll through 12,000 part numbers just to add to a quote!! Why isn’t there a search function?? Makes no sense.
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No added value
I still have to use the web browser to submit time. The app is cumbersome to use.
Better than QuickBooks
Very easy to use and works well on the go. I’ve never had any issues with the app since I’ve began using it. Interface is clean and easy to navigate.
