Comparison

Concord Security vs Cocoon Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Concord Security

Remotely view and control Concord Security DVRs and NVRs from your iPhone or iPad. Stream live video, search and play back stored footage, and receive instant alerts for motion or PIR sensor activity.

Highlights
  • Remote viewing and control
  • Live multi-channel video streaming
  • Search and playback stored footage
  • PIR sensor and motion detection alerts
  • Easy installation and setup
Features
Read full description

Concord Security is the application which is dedicated to Concord Security system products, including CDK4242P-A, CDK8242P-A, CDK8262P-A, CDK8282P-A, CNK4242WPA-A, CDK8845P-A, CDK8865P-A, CDK8885P-A, CDK8848P-A, CDK8868P-A, CDK8888P-A, CNK8845P-A, CNK8865P-A, CNK8885P-A, CNK8848P-A, CNK8868PFA-A, CNK8888PFA-A, CDC2ABP-A, CDC2ADP-A, CDC5ABP-A, CDC5ADP-A, CDC8ABP-A, CDC8ADP-A, CNC5IBP-A, CNC5IDP-A, CNC8IBP-A, CNC8IDP-A, CNC8IBPFA-A etc. With easy installation and setup with your Concord Security devices, the app allows you remotely view and control your Concord Security devices flexibly on your iPhone or iPad, multi-channel steaming live video or searching & playing back footage stored locally wherever you are. With PIR sensor (some models), motion sensor & instant alerts, you always know when something happens.

About

Cocoon Connect

Control your smart home devices remotely. Manage lights, cameras, and security sensors from anywhere with this app. Stay connected to your home's security and comfort.

Highlights
  • Remote device control
  • Manage lights
  • Monitor cameras
  • Control security sensors
  • Global access
Read full description

The ultimate companion app for Cocoon Connect smart home devices. Control your compatible lights, cameras, security sensors and more from anywhere in the world (data charges may apply).

Screenshots

Concord Security4 screens
Cocoon Connect4 screens

Verdict

The call

The clearest difference is rating: Cocoon Connect at 4.8 against Concord Security's 1.0. Cocoon Connect also leads on review sentiment (47% vs 21%) and update cadence (every 2 months vs every 9 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cocoon Connect holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: Cocoon Connect has 19 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 21% of Concord Security's written reviews are positive against 47% of Cocoon Connect's.

UpkeepUpdate frequency

Concord Security ships an update every 9 months, Cocoon Connect every 2 months. The most recent releases landed on June 11, 2026 and September 20, 2026 respectively.

Scorecard5 real differences · 5 level
Concord Security versus Cocoon Connect: the parameters behind the verdict, then further details
ParameterConcord SecurityCocoon Connect
PriceFreeFree
Rating1.0 (1 ratings)4.8 (19 ratings) — better
Positive reviews20.9% of reviews46.5% of reviews — better
Number of ratings119 — better
Update frequencyEvery 9 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.011.0 — better
Further details — not scored
Size139 MB175 MB
Age rating4+4+
DeveloperElectus Distribution Pty LtdBalco Brands PTY LTD

Customer experience

Concord Security

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews139 reviews
Positive20.9%
Neutral10.1%
Negative69.1%

Cocoon Connect

All ratings19 ratings
Positive94.7%
Neutral5.3%
Negative0.0%
Written reviews86 reviews
Positive46.5%
Neutral7.0%
Negative46.5%

User reviews

Concord Security

From 1 App Store ratings

What we love

  • 🚀 Great video quality
  • 🔒 Provides peace of mind
  • 👍 Easy to set up
  • 👍 Useful for monitoring property

Room to improve

  • 🐛 Frequent connectivity issues
  • 🐛 App is buggy and unreliable
  • 👎 Poor customer support
  • 👎 Difficult to use and navigate
  • 🔋 Cameras go offline often

Cocoon Connect

From 19 App Store ratings

What we love

  • 👍 Works perfectly for some users
  • 📱 Remote viewing from phone
  • 💡 Good for monitoring pets
  • 💡 Good for monitoring babies
  • 💡 Good for monitoring garage

Room to improve

  • 🐛 Terrible setup process
  • 🐛 QR code won't scan
  • 🐛 Useless product
  • 🐛 Poor instructions
  • 🐛 Cannot speak to human support

Bugs and requests

Concord Security

Reported bugs

4 issues
  • App crashes frequently
  • Cameras randomly go offline
  • Notifications don't work consistently
  • Playback and timeline features are buggy

Requested features

4 requests
  • Add ability to view multiple cameras at once
  • Improve notification system and customization
  • Provide desktop app or web interface
  • Allow easier password/setting changes

Cocoon Connect

Reported bugs

19 issues
  • QR code will not scan
  • Schedule keeps turning off
  • Camera goes offline often
  • App doesn't connect to doorbell
  • App freezes often
Show 14 more
  • Update has disabled camera connection
  • Problem with network connection after update
  • Devices keep losing connection
  • Unable to establish encrypted channels
  • App only connects to pet feeder intermittently
  • Camera keeps going offline
  • Low battery warning keeps popping on incorrectly
  • Photos for movement repeated at wrong timeline
  • Camera has lost connection
  • Pull down to refresh not working
  • Cannot connect to home network
  • Door sensors take about 30 seconds to register
  • Motion sensors are useless
  • App is slow and glitches

Requested features

23 requests
  • Ability to change notification sound within the app
  • Update to fix pet feeder schedule turning off
  • Reset camera online instead of physically
  • Timer function to set cameras on/off
  • Snooze notification for a set time
Show 18 more
  • Scroll photos in message center
  • Notification with image on Apple Watch
  • Snapshot at time of movement and link to prior seconds
  • Built-in alarm for home security
  • Mute Notifications feature
  • Power/reset/reconnect button on the app
  • Update app for smoother performance and bug fixes
  • Customizable themes for lights
  • Fix Google Assistant integration issues
  • Simplify programming for alarm system
  • Improve motion sensor reliability
  • Fix repeated low battery warnings
  • Fix photo timeline issues
  • Improve connection stability for pet feeder
  • Fix landscape view issue on iPhone 14
  • Fix app freezing issue
  • Fix 'wake up device' and 'failed to establish encrypted channel' errors
  • Improve detection distance for cameras

In-app purchases

None

Concord Security

No in-app purchases

None

Cocoon Connect

No in-app purchases

Questions

Is Concord Security free?
Concord Security is free to download, with no in-app purchases.
Is Cocoon Connect free?
Cocoon Connect is free to download, with no in-app purchases.
Which has better reviews, Concord Security or Cocoon Connect?
Cocoon Connect is rated higher. Concord Security averages 1.0 out of 5 from 1 ratings, while Cocoon Connect averages 4.8 from 19 ratings.
Do Concord Security or Cocoon Connect have ads?
Neither Concord Security nor Cocoon Connect shows ads.
Which is updated more often, Concord Security or Cocoon Connect?
Concord Security ships an update every 9 months, and Cocoon Connect every 2 months. Most recently, Concord Security was updated on June 11, 2026 and Cocoon Connect on September 20, 2026.

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