RetailCRM Mobile vs Mobile EC

Keep all information about customers and orders in your pocket with Retail CRM Mobile. The app will allow you to keep in touch and serve your customers quickly wherever you are. With RetailCRM Mobile you will be able to: • Communicate with customers from different social networks using only one app. Filter dialogs by channels, managers, tags, and also work with prepared filter templates • Manage current and new orders. View, enter, and change the data you need • Keep the customer base at your fingertips. Create, edit customers and view detailed information • Track business indicators and monitor employee performance using customizable analytics widgets • Listen to recordings of calls made in the web version, tag them and work with transcripts • Search and add products or services to orders using a barcode scanner. • Control balances, view wholesale and retail prices. • Create tasks and assign them to user groups or a specific manager, comment and tag tasks • Build optimal delivery routes for couriers and accept payment using a QR code • View and receive only those push notifications that you need, and also create notifications for a group of users in the notification center • View immediately the number and amount of orders for the selected status, manager and store for a certain period via widgets on the home screen • Manage the user's global status: "Free", "Busy", "At lunch" and "Taking a break". • Communicate with technical support. Keep correspondence and view the history of requests directly in the app Install RetailCRM Mobile and control the operation of the entire store.

This app serves to help CDEK employees to solve their work tasks at office and warehouse. In the current version you can: ◆ scan and add CDEK ID forms to counterparties; ◆ enclose waybill scans to orders; ◆ document cargo arrival to warehouse (with consideration for address-based storage); ◆ release order to customer; ◆ define the exact payer and amount chargeable from the customer; ◆ accept payment at the time of order release via QR code or in cash; ◆ send electronic receipt to customer's phone or E-mail; ◆ verify the customer using the CDEK ID functionality; ◆ generate payment report to see the amount of cash for submission to the cashier's desk at the end of shift; ◆ print out the waybill/barcode/payment report or send a printed form using messenger, E-mail or another convenient option.