SolarWinds Service Desk vs Zestay

The SolarWinds® Service Desk app for iOS gives your technicians and employees instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere. With the newly included version for requesters, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive. For Technicians: - Receive real-time notifications - Track open and incoming tickets - Assign or reassign active incidents - Update and resolve issues - Reference historical data for troubleshooting For Employees: - Submit a ticket (such as a broken device) - Request services (such as access to an application) - Access self-service articles - Check request status - Add comments to open tickets © SolarWinds Worldwide, LLC. All rights reserved.

Zestay is a comprehensive hotel management companion designed specifically for staff and property administrators. Simplify your daily workflow and enhance guest experiences with real-time updates and intuitive tools. Key Features: • Real-time Dashboard: Get a snapshot of your hotel's performance at a glance. • Booking Management: Handle reservations, check-ins, and check-outs seamlessly. • Room & Rate Control: Update room availability and pricing instantly. • Housekeeping & Maintenance: Assign tasks to your team and track completion status. • Guest Management: Access detailed guest profiles to provide personalized service. • Expense Tracking: Stay on top of your property's finances with easy expense logging. Empower your team and provide exceptional service with Zestay Staff.