Lark vs ChatPlusAI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lark
Streamline team communication and collaboration with an all-in-one platform. Integrate chat, video meetings, documents, calendars, and more to boost productivity for distributed teams. Offers powerful features like no-code app building and auto-translation.
- Built-in chat and messenger
- Document creation with templates
- Video meetings
- Integrated calendar
- Email functionality
- No-code app builder (Base)
- Wiki creation
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Make team communication effortless with Lark. No more wasting time toggling between multiple programs and documents. With Lark, you have everything you need in one spot, helping your team be successful no matter where they're located. Main features of Lark Built-in chat and messenger Docs with easy-to-use templates Video meetings Simple calendar Email Approval system Powerful no-code apps through Base Wikis that are easy to set up OKR tracker Magic Share File sharing Improving team efficiency with Lark Lark is the perfect solution for global teams or businesses that are looking to centralize all of their tools into one platform. Globally distributed teams can use Lark's productivity app to communicate across languages and time zones. Why choose Lark Excellent reviews on iOS from more than 1,700 real customers – 4.9 out of 5 stars State-of-the-art collaboration tool reduces the need for other software Save time by having everything your team needs in one place Affordable all-in-one solution saves companies money Auto-translation for video meetings and chat empowers easy global communication Intuitively adopted by all skill levels Try Lark for free Our customers love sharing "Best collaboration software ever used! It's the most comprehensive enterprise tool in existence." - infraguru "I am a consultant and have used all of the popular collaboration tools on the market (ex: Google Suite, Facebook Workplace, Slack, Zoom, etc). Lark's functionality incorporates all the pros of the rest of the aforementioned tools, super easy to use, and truly centralizes everything an employee needs to use/look for within one platform. It's absolutely a phenomenal product!" - Rocket Racoon 1118 "Would be frustrating having to switch from Gmail to Slack, then back to google calendar then having to download Google Docs, open document, forward it to a specific person then on and on and on. If that resonates with you or your team in anyway, Lark is a life saver. One platform with everything your team needs!" - Jimmy_lee2430 - Pricing plan: Everything in Lark free plan, and - Unlimited message history - 50,000 automated Base workflow executions / month - Unlimited Wiki spaces - Video conference with up to 500 attendees, up to 24 hours duration - Unlimited AI meeting transcription - 15TB storage - 10 trusted parties for external collaboration - More security and permission controls - 50 AI notes per month - Real-time meeting notes - AI-powered action item extraction - Customized notes for each meeting - Customer Terms of Service: https://www.larksuite.com/en_us/customer-terms-of-service?from=footer - Privacy Policy:https://www.larksuite.com/en_us/privacy-policy?from=footer Contact If you have any questions, please email us at hello@larksuite.com
ChatPlusAI
Streamline customer service across multiple e-commerce platforms with an AI-powered assistant. Manage messages, track orders, and automate responses 24/7 to boost sales and improve customer satisfaction.
- Multi-platform store management
- AI robot 24/7 customer reception
- Automated order tracking
- Real-time chargeback recovery
- Automatic translation
- Performance data tracking
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CHaT++ fully launches its brand upgrade, introducing ChatPlusAI transformation! With the market expanding continuously and user base growing rapidly, to better meet the branding needs in the global market, CHaT++ is officially launching a brand upgrade, refreshing both the brand name and logo! The brand name has been upgraded from "CHaT++" to "ChatPlusAI". 【ChatPlusAI Introduction】 - Multiple customer service reception tools, shopee/lazada official certification, unified management of multiple platforms and stores, centralized processing of customer messages, real-time chargebacks, and evaluations; - The documentary assistant automatically tracks the entire contract fulfillment process, AI robot 7x24h online reception, reception SOP management closed-loop, etc., to reduce reception pressure, improve store conversion, and achieve sales conversion every reception! [ChatPlusAI highlights: real-time, automation, whole process] - Easily manage multiple stores: multi-store aggregation, multi-customer service management, support for buyer stars, blacklists, automatic translation, etc.; - Intelligent documentary to promote transformation: starting from entering the store for consultation, prompting orders, prompting praise, etc. to escort the whole process; - AI robot reception and human efficiency: 7X24h online, real-time reply, accurate reply to buyers' questions; - Real-time chargeback and recovery to increase profits: 5-minute golden window period, chargebacks and negative reviews are automatically recovered; - Important news reminder: automatic identification of high customer complaints and wholesale buyers, reminders inside and outside the station; 【ChatPlusAI Advantages】 - Safe and Stable: The official website authorizes the API to obtain data, no password leakage, no risk associated with the store, no need for IP isolation, and no missing messages - Simple operation: novice guide, quick entry; quickly add a store in 3 minutes, and immediately open the reception - Powerful functions and quick upgrades: multi-store reception, automatic reply, shortcut phrases, blacklist; customer service management, performance data; reminders to pay and praise, automatic feedback, automatic recovery of refunds, etc., continuous upgrade function - High cost performance: safe and stable to use, super multi-functional, not limited to stores - Accompanying service: 7*24 hours real-time handling of business inquiries, contacting people at any time, and fully guaranteeing customer experience - Company background: Leyan Technology, a leading domestic artificial intelligence enterprise, serving 50,000+ Taobao merchants and 1,000+ Southeast Asian sellers
Screenshots
Verdict
The clearest difference is rating: Lark at 4.8 against ChatPlusAI's 1.0. Lark also leads on ratings volume (2.4K vs 1) and iOS requirement (13.0 vs 15.5). ChatPlusAI's advantage is monetization model (free vs freemium). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lark holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: Lark has 2.4K ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on September 24, 2026 and September 19, 2026 respectively.
| Parameter | Lark | ChatPlusAI |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (2.4K ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 47.4% of reviews | — |
| Number of ratings | 2.4K — better | 1 |
| Update frequency | Fortnightly | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 762 MB | 45 MB |
| Age rating | 17+ | 17+ |
| Developer | LARK TECHNOLOGIES PTE. LTD. | Shanghai Leyan Technologies Co., Ltd. |
Customer experience
Lark
ChatPlusAI
Bugs and requests
Lark
Reported bugs
5 issues- Login issues on iOS
- Inability to delete account or data
- Inconsistent behavior across platforms
- Unreliable video and screen sharing
- Sync issues between desktop and mobile
Requested features
5 requests- Dark mode option
- Customizable notification settings
- Improved mobile app performance
- Better integration with third-party apps
- Enhanced document editing and collaboration
ChatPlusAI
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Lark
No in-app purchases
ChatPlusAI
No in-app purchases









