Digital Service Assistant vs VisDeck

Digital Service Assistant (DSA) Your smart, synchronized, AI-powered service companion—anytime, anywhere. The Digital Service Assistant (DSA) is redefining mobile and stationary service. Tailored to the requirements of modern production environments, the DSA gives you instant, around-the-clock access to Bosch Rexroth’s complete service portfolio. With its optimized workflow, completely redesigned intuitive user interface, and seamless integration of the web and app experience, all essential data is always available exactly where you need it—perfectly synchronized across all your devices. ________________________________________ What’s new in the optimized version: • Seamless web and app synchronization: Switch effortlessly between your smartphone in the field and your desktop in the office. Your data, machine queries, and history are synchronized across all platforms in real time. • “AskUs” AI agent: Find answers in seconds. Our new intelligent AI assistant, “AskUs,” understands your questions and provides the relevant information, documentation, or solution directly—without lengthy searches. • Integrated order tracking: Maintain complete visibility of your orders and service requests. Track the status of spare parts and repairs directly in the application. • Modern UI/UX design: An optimized layout ensures even better readability, quick orientation, and a first-class user experience—even in fast-paced production environments. ________________________________________ Your benefits at a glance Smart • Unlimited flexibility: Seamlessly transition between the mobile app on the shop floor and the web version at your workstation. • Precise machine diagnostics: Query status information directly from your control system to initiate the right actions immediately. • Intelligent product registration: Simply scan and register your Rexroth components to unlock exclusive service benefits. Fast • AI-powered search with “AskUs”: No more searching through lengthy PDFs—the AI agent delivers precise answers. • Real-time order tracking: Gain full transparency into all ongoing orders, deliveries, and repair statuses. • Direct support access: Contact the help desk quickly and gain immediate access to the relevant documents. Easy • Intuitive usability: A modern, clear design makes operation even easier and helps prevent errors. • Fast identification: Use the integrated code scanner to instantly identify your Bosch Rexroth components directly at the machine. ________________________________________ The current version of the application is designed for universal use across all Bosch Rexroth products and services. Experience the future of service: Visit us online or download the app. Find all the information you need at: www.boschrexroth.de/DSA

“100% mobile like your team” A frontline manager travels 12,000 steps a day on average supervising your team and operations on the floor or in the field. VISDECK app travels with them! Your frontline managers can easily access the analysis tools using VISDECK on the go. “Ease your device management” VISDECK is mobile-first. You don’t have to assign desktop computers, laptops or tablets for your frontline managers to make and track the operational decisions they make for your business every day. With the proper security agents installed, your managers can use VISDECK even on their personal mobile phone. “Leverage AI to build a collective mind for your business” “A frontline manager takes hundreds of decisions on varied topics everyday. Anywhere from determining who to hire/fire, to understanding which area to prioritize to make the greatest impact on business. Most of these critical daily decisions get lost. The factors that are 100% clear to your frontline managers are unknown and mysterious to the rest of the organization. VISDECK provides an experience where frontline managers are given step-by-step guidance on how to determine criteria to consider for each of the decisions - and all of these get documented and archived to feed your collective intelligence.”  “Embedded managerial skills” Frontline managers tackle with a variety of situations every day, from innovation to efficiency challenges. Using VISDECK, you get access to templates and gamified sequences that will easily formulate business decisions to drive growth for your team and your business. Think of it like an MBA crash course for the change. It contains more than 800 parameters that you can easily pick up what you need, analyze, make quick and sound decisions. “Capture the wisdom earned in the field” Wisdom gained in the field can bring an immense advantage to your team and operations - if you can put it to work for you. VISDECK is full of analysis methods that are designed to capture your frontline managers’ wisdom and convert it into a measurable factor in every day decision making. EULA : https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy policy : https://visdeck.app/privacy-policy/