Comparison

DW Mobile Plus vs Neptune Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DW Mobile Plus

Access and manage your security camera systems remotely. View live and recorded footage, receive real-time event alerts, and control PTZ cameras with ease. Get instant support through embedded chat and access knowledgebase articles.

Highlights
  • Remote DVR/NVR access
  • Live and archived video viewing
  • Real-time event alerts
  • PTZ camera control
  • QR code connection
  • Embedded help chat
Read full description

DESCRIPTION: DW Mobile+ is a free app that empowers DW users to get the most out of their security systems anytime, anywhere. With simple P2P and QR code connection options, users can access their security systems with the tap of a finger, receiving event alerts in real time and accessing live and archived footage directly from their phones. Events can be instantly addressed and delegated as needed, saving customers time and money. The app comes with DWAIN chat for quick help and access to knowledgebase articles, tech support help and other tools from the DW website. With DW Mobile+, you know your system keeps working for you 24/7 worldwide. APP FEATURES: Access your video surveillance systems with a tap of a finger. Support for unlimited registered sites. Use a QR code scan to connect to any VMAX recorder. Remote setup for COVA bridge recorders with a myDW account. Access live and archived videos for any system registered to your myDW account. Push notifications for event alerts from the system Embedded DWAIN help chat for quick access to knowledgebase articles and DW’s tech support. Intuitive and easy to use. Easily choose a site to view from a thumbnail image, grid or list view. Instant remote camera monitoring and playback. View 1, 4, 9 or 16 cameras at a time. One-touch access to the site camera list. Go from live to recorded video instantly. Pinch-to-zoom to expand the timeline and adjust the search period. Fingertip PTZ camera control. Easy calendar search. Supports audio from the camera on cameras with audio in/out. Easily add time and weather information to the app. Onscreen tutorials are easy to understand. MODELS SUPPORTED: COVA Bridge NVRs VMAX IP G4 NVRs VMAX A1 G4 DVRs VMAX IP Plus NVRs VMAX A1 Plus DVRs

About

Neptune Mobile

This business application facilitates remote access control and monitoring of Neptune devices. It offers convenient device registration, efficient data filtering, and immediate access to related images and cardholder pictures for effective security management.

Highlights
  • IP and Cloud Server connectivity
  • Easy device registration
  • Local and Cloud device search
  • Event log and data filtering
  • Image and video tagging integration
  • Remote door status query and control
Features
Read full description

Neptune Mobile can connect to Neptune devices using IP address as well as Cloud Server. Cloud approach makes it easy for Neptune Mobile to connect to the device because there is no need to set up a complex network on the router where the Neptune device is installed. It is very convenient to register Neptune Device because Neptune Mobile provides search function of Local Device and Cloud Device when registering Neptune Device. Neptune Mobile provides Filter function to easily search Event Log, Card Holder, Card, and Door information, and it is easy to use even if there are many data. Neptune Mobile can check the related images immediately when there is video tagging information in the Event Log, and can view the registered Card Holder pictures when inquiring Card Holder information, so it can effectively monitor access and control device. Neptune Mobile can remotely query the status of the door, control lock and unlock the door, and change the Threat Level.

Screenshots

DW Mobile Plus4 screens
Neptune Mobile4 screens

Verdict

The call

The clearest difference is rating: Neptune Mobile at 3.9 against DW Mobile Plus's 2.7. Neptune Mobile also leads on iOS requirement (12.0 vs 14.0). DW Mobile Plus's advantage is review sentiment (19% vs 0%) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Neptune Mobile holds the better App Store score, 3.9 against 2.7. That said, the two scores are not equally well evidenced: DW Mobile Plus has 63 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 19% of DW Mobile Plus's written reviews are positive against 0% of Neptune Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

DW Mobile Plus ships an update every 2 months, Neptune Mobile every 6 months. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.

Scorecard5 real differences · 5 level
DW Mobile Plus versus Neptune Mobile: the parameters behind the verdict, then further details
ParameterDW Mobile PlusNeptune Mobile
PriceFreeFree
Rating2.7 (63 ratings)3.9 (7 ratings) — better
Positive reviews19.2% of reviews — better0.0% of reviews
Number of ratings63 — better7
Update frequencyEvery 2 months — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.012.0 — better
Further details — not scored
Size51 MB14 MB
Age rating4+4+
DeveloperDigital WatchdogSicunet Inc

Customer experience

DW Mobile Plus

All ratings62 ratings
Positive38.7%
Neutral3.2%
Negative58.1%
Written reviews26 reviews
Positive19.2%
Neutral3.8%
Negative76.9%

Neptune Mobile

All ratings7 ratings
Positive71.4%
Neutral0.0%
Negative28.6%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

DW Mobile Plus

No in-app purchases

None

Neptune Mobile

No in-app purchases

Questions

Is DW Mobile Plus free?
DW Mobile Plus is free to download, with no in-app purchases.
Is Neptune Mobile free?
Neptune Mobile is free to download, with no in-app purchases.
Which has better reviews, DW Mobile Plus or Neptune Mobile?
Neptune Mobile is rated higher. DW Mobile Plus averages 2.7 out of 5 from 63 ratings, while Neptune Mobile averages 3.9 from 7 ratings.
Do DW Mobile Plus or Neptune Mobile have ads?
Neither DW Mobile Plus nor Neptune Mobile shows ads.
Which is updated more often, DW Mobile Plus or Neptune Mobile?
DW Mobile Plus ships an update every 2 months, and Neptune Mobile every 6 months. Most recently, DW Mobile Plus was updated on October 21, 2026 and Neptune Mobile on October 19, 2026.

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