Vatix vs ViewPoint Survey App

Vatix is the mobile app for your organisation's safety, compliance and operations. Use it to report incidents and near misses as soon as they happen, complete audits and inspections on site, track the actions that come out of them, and raise an alert if you need help while working alone. Everything you submit reaches the right people automatically and stays on record, so problems get dealt with sooner and you can always show what was done. INCIDENTS, AUDITS AND ACTIONS Report incidents as soon as they happen Seen an incident, a near miss or a hazard? Report it on the spot, while the details are fresh. It's routed to the right people automatically, and you can follow it through investigation to close. • Use your organisation's own forms for incidents, near misses, hazards and observations • Add photos and files to show exactly what you saw • Save a draft and finish later • Reply to comments and @mention colleagues to keep everyone updated Carry out audits and inspections on site Catch issues before they become incidents. Work through each question as you walk the site and submit before you leave, with nothing to write up afterwards. • See every audit assigned to you and when it's due • Add photos, notes and signatures as evidence • Raise an action from any finding on the spot • Save your progress and preview before you submit • Use it on your phone or tablet Close every action Turn anything that needs doing into an action with an owner and a due date, and track it through to closure. • Create and assign actions in a few taps • Update progress as the work gets done • Link each action to the incident, audit, site or asset it came from Stay on top of everything else • Read and acknowledge the policies, risk assessments and procedures you've been sent • Check your inbox for new actions, mentions and anything due today • Tap a link in an email to go straight to the right record • Managers and admins can check and update site and asset details LONE WORKER SAFETY If something goes wrong while you're working on your own, raise an alert and your location goes straight to the people who can help, around the clock. • Raise an SOS alert in seconds • Before a risky task, set a timed check-in. If you don't check in when it runs out, an alert is raised for you • Send a text, voice message or photo to let your team know how you're getting on • Respond to check-in requests, and ask colleagues to check in with you • Pair a Bluetooth alert button or Safe Pro Device for when you can't reach your phone • On Android, let the app call your emergency number for you when you raise a red alert • With 24/7 monitoring, trained operators at a BS 8484:2022 accredited Alarm Receiving Centre answer your alert and follow your organisation's response plan • If your organisation monitors alerts itself, they go straight to your own responders BEFORE YOU DOWNLOAD You'll need a Vatix account from your organisation. The features you see depend on what your organisation uses. Vatix will ask for permission to use: • Location, to send your position to responders when you raise an alert • Motion, to detect falls, if your organisation uses fall detection • Camera, to add photos and scan device QR codes • Microphone, to record voice messages • Phone, to call your emergency number when you raise an alert (Android) Help: support@vatix.com Privacy policy: https://vatix.com/legal/

Designed for businesses that care about customer experience, the ViewPoint Hub app transforms your iPad into an interactive feedback station. With visually engaging smiley-face surveys, custom branding, and multilingual support, you can collect real-time insights that help you improve service, increase satisfaction, and measure performance where it matters most—on-site. Whether placed at retail exits, hotel receptions, airport terminals, restrooms, or office lobbies, the Hub app is simple for users and powerful for managers. Responses are instantly captured and synced to your VpHub.app dashboard, where you can analyze trends, get alerts, and take action.