Comparison

Ebirr vs Metro Bank Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ebirr

This mobile financial service offers a secure and easy way to manage payments and transfers. It supports bank transfers, cash deposits and withdrawals, utility bill payments, remittances, airtime top-ups, and merchant payments.

Highlights
  • Bank Transfers
  • Cash-In Cash-Out
  • Utility Payments
  • Remittances
  • Airtime Recharge
  • Merchant Payments
  • P2P Transfers
Features
Read full description

Ebirr is a telecom value-added Mobile Financial Service that provides mobile payment and transfer solutions with ease of access. Some of the comprehensive services we offer include: - Bank Transfers: We're working in partnership with Banks and Customers of the bank can manage their bank account through the Ebirr MFS including transferring money from their bank account to another account. - Cash-In Cash-Out​: Ebirr customers can easily deposit or withdraw money at any Ebirr agent shop throughout the country. - Utility Payments: This service allows businesses or institutions to collect money on a regular basis from customers through Ebirr. - Remittances: Clients can be able to send money to mobile numbers that are not registered on the Ebirr platform. - Airtime Recharge: This service enables customers to purchase airtime with a touch of a button. - Merchant Payments: Customers of Ebirr can easily deposit payments to merchants, without any cash contact while using electronic payments. - P2P Transfers: Customers can be able to transfer from one person to another within the Ebirr ecosystem. Now you can register and join the world of mobile and internet banking solutions. ------------------------------------------------ We'd love to hear from you! If you have any feedback, questions or concerns, please email us at: info@ebirr.com

About

Metro Bank Authenticator

This app provides a secure and convenient way for Metro Bank Business customers to authenticate online banking actions. It replaces the need for a physical security device, allowing for quick verification of logins, payments, and account changes directly from your mobile.

Highlights
  • Authenticate online banking actions
  • Secure login verification
  • Approve new payment setups
  • Confirm account changes
  • Replaces physical security devices
  • Convenient mobile authentication
Features
Read full description

We believe that people come first, and that everyone deserves a great experience every step of the way – whether it’s on our app, online or face to face. We’re here to make your life (and your banking) easier, which is why we’ve created our Authenticator app for our Metro Bank Business customers. Need some help? Our Local Business Managers and Relationship Managers are on hand to support you and your business. Features: You can use this app to authenticate certain actions on your Metro Bank Business online banking, like logging in, setting up new payments, or making changes to your account. It only takes a few taps – and there’s no need to worry about finding your physical security device. Metro Bank’s Authenticator app is available for customers registered for Commercial Online Banking and Business Online Plus. Standard data charges from your mobile service provider may apply. Help and support: If you experience any issues downloading or registering the Metro Bank Authenticator app, please visit us in store or call us on 0345 08 08 500. Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC. more

Screenshots

Ebirr4 screens
Metro Bank Authenticator3 screens

Verdict

The call

The clearest difference is review sentiment: Ebirr at 45% against Metro Bank Authenticator's 0%. Ebirr also leads on update cadence (every 2 weeks vs every 12 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Ebirr ships an update every 2 weeks, Metro Bank Authenticator every 12 months. Both last shipped on October 29, 2026.

Scorecard2 real differences · 8 level
Ebirr versus Metro Bank Authenticator: the parameters behind the verdict, then further details
ParameterEbirrMetro Bank Authenticator
PriceFreeFree
Rating4.0 (225 ratings) — better—
Positive reviews44.7% of reviews — better0.0% of reviews
Number of ratings225 — better—
Update frequencyEvery 2 weeks — betterEvery 12 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.614.0 — better
Further details — not scored
Size31 MB12 MB
Age rating4+4+
Developerebirr Trading PLCMetroBank

Customer experience

Ebirr

All ratings221 ratings
Positive71.9%
Neutral7.2%
Negative20.8%
Written reviews38 reviews
Positive44.7%
Neutral5.3%
Negative50.0%

Metro Bank Authenticator

Written reviews20 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Ebirr

Reported bugs

15 issues
  • App is outdated and not working
  • App keeps saying old version
  • Error in processing request: internal server error (500)
  • Cannot get activation code
  • Channel not allowed error
Show 10 more
  • Cannot login, shows 'this channel is not allowing'
  • Handwriting error or password mistake leads to 'channel not allowed' and requires visiting main branch
  • Sudden requirement for 6-digit password when original was 4-digits
  • Previous PIN still required when switching banks
  • App is not working on iPhone
  • App is crashing and doesn't allow login
  • Forgot password option doesn't work
  • OTP not received on email or SMS after recent update
  • Cannot create an account in the latest update
  • E birr to banks is not working

Requested features

8 requests
  • Add Dark Mode for iOS
  • Improve password reset functionality
  • Enhance app features and security
  • Make the app function like a bank account (send/receive money)
  • Fix login issues with 4-digit vs 6-digit passwords
Show 3 more
  • Allow switching banks without requiring previous PIN
  • Address small font sizes and unreadable text in mini statements
  • Improve handling of multiple card usage when logging out and in

Metro Bank Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Ebirr

No in-app purchases

None

Metro Bank Authenticator

No in-app purchases

Questions

Is Ebirr free?
Ebirr is free to download, with no in-app purchases.
Is Metro Bank Authenticator free?
Metro Bank Authenticator is free to download, with no in-app purchases.
Do Ebirr or Metro Bank Authenticator have ads?
Neither Ebirr nor Metro Bank Authenticator shows ads.
Which is updated more often, Ebirr or Metro Bank Authenticator?
Ebirr ships an update every 2 weeks, and Metro Bank Authenticator every 12 months. Most recently, Ebirr was updated on October 29, 2026 and Metro Bank Authenticator on October 29, 2026.

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