Comparison

Zander ID Theft Protection vs BFG Docs

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zander ID Theft Protection

Manage your identity theft protection plan on the go. Receive timely alerts, access your services, and update your profile conveniently from your mobile device.

Highlights
  • Receive timely alerts
  • Access identity theft protection services
  • Make profile changes
  • Log in with existing credentials
Features
Read full description

This app is for Zander Identity Theft Solutions’ Id Theft Protection Plan consumers. If you receive your benefits through your employer or other third party group, please download the Group Benefit version of the app. After downloading the app, please log in with your existing credentials. The Zander ID Theft Solutions mobile app makes it easy to receive timely alerts straight to your phone, access your identity theft protection services on the go, and make changes to your profile at your convenience.

About

BFG Docs

This app allows Barri stores' employees and agents to securely upload customer identification and other required documents. It facilitates identity verification, a crucial step for enabling reliable customer transactions and preventing fraud.

Highlights
  • Secure document upload
  • Government-issued ID verification
  • Customer identity confirmation
  • Fraud prevention
  • Support for Barri employees and agents
Features
Read full description

App for Barri stores’ employees and agents only. Employees and agents will now be able to upload a government-issued ID, and other documentation as requested, to confirm a customer’s identity. ID verification is an important industry standard that we follow to allow customers to freely and reliably transact with Barri. We put our customers’ safety first and strive to do all it takes to prevent fraud or any illegal activities.

Screenshots

Zander ID Theft Protection3 screens
BFG Docs3 screens

Verdict

The call

The clearest difference is ratings volume: Zander ID Theft Protection at 70 against BFG Docs's 4. Zander ID Theft Protection also leads on rating (2.2 vs 2.0). BFG Docs's advantage is iOS requirement (12.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Zander ID Theft Protection holds the better App Store score, 2.2 against 2.0. That said, the two scores are not equally well evidenced: Zander ID Theft Protection has 70 ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Zander ID Theft Protection versus BFG Docs: the parameters behind the verdict, then further details
ParameterZander ID Theft ProtectionBFG Docs
PriceFreeFree
Rating2.2 (70 ratings) — better2.0 (4 ratings)
Positive reviews14.3% of reviews—
Number of ratings70 — better4
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS16.012.0 — better
Further details — not scored
Size58 MB30 MB
Age rating4+4+
DeveloperZander Group Holdings IncBarri Financial Group, LLC

Customer experience

Zander ID Theft Protection

All ratings68 ratings
Positive26.5%
Neutral4.4%
Negative69.1%
Written reviews56 reviews
Positive14.3%
Neutral3.6%
Negative82.1%

BFG Docs

All ratings4 ratings
Positive25.0%
Neutral0.0%
Negative75.0%

Bugs and requests

Zander ID Theft Protection

Reported bugs

34 issues
  • App repeatedly states unable to log in
  • App will not load and open up
  • VPN won't turn off when not in use
  • Push notifications for messages but message never loads
  • Spouse's account shows as 'individual' on family plan
Show 29 more
  • Share your subscription feature never works
  • Child protection never available
  • VPN makes most applications not work
  • Wife never had access to all extra benefits
  • Guy on the phone never canceled subscription
  • Company tried to charge debit card after cancellation
  • App freezes after login
  • Cannot close frozen app
  • App crashes as soon as login is attempted
  • App crashes when trying to open
  • App crashes on login before entering credentials
  • App crashes and closes on iPhone
  • App crashes immediately after attempting to use FaceID
  • App crashes every time user tries to log in
  • App crashes when logging in
  • App requires additional verification repeatedly
  • App logs user out after entering verification code
  • No place to create an account on app
  • App sends alerts but never shows in app
  • No credit lock on app
  • App doesn't have Touch ID
  • App takes forever to load anything
  • App doesn't offer much compared to website
  • Cannot get Face ID to work after initial setup
  • App won't load on an iPhone
  • App has not successfully loaded once since updating to iOS 14
  • Logon does not work
  • Cannot log in from the app or website when overseas
  • App doesn't have Touch ID

Requested features

8 requests
  • Improve user experience
  • Add identity health status
  • Enable Face ID login
  • Make profile updates easier within the app
  • Push updated versions to users automatically
Show 3 more
  • Add a place to report identity theft
  • Add Touch ID support
  • Improve international usability

BFG Docs

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Zander ID Theft Protection

No in-app purchases

None

BFG Docs

No in-app purchases

Questions

Is Zander ID Theft Protection free?
Zander ID Theft Protection is free to download, with no in-app purchases.
Is BFG Docs free?
BFG Docs is free to download, with no in-app purchases.
Which has better reviews, Zander ID Theft Protection or BFG Docs?
Zander ID Theft Protection is rated higher. Zander ID Theft Protection averages 2.2 out of 5 from 70 ratings, while BFG Docs averages 2.0 from 4 ratings.
Do Zander ID Theft Protection or BFG Docs have ads?
Neither Zander ID Theft Protection nor BFG Docs shows ads.
Which is updated more often, Zander ID Theft Protection or BFG Docs?
Zander ID Theft Protection ships an update every 3 months, and BFG Docs every 3 months. Most recently, Zander ID Theft Protection was updated on November 2, 2026 and BFG Docs on November 3, 2026.

Other comparisons