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Zander ID Theft Protection

Zander ID Theft Protection

by Zander Group Holdings Inc

68 ratings
56 reviews
🔧 Utilities
💰 Finance
Free

Details

Released
August 17, 2019
Updated
August 18, 2026

Features

Developer

Zander Group Holdings Inc
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Zander ID Theft Protection screenshot #1 for iPhone
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Zander ID Theft Protection screenshot #3 for iPhone
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Reviews summary↘︎
⭐56
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📝4+ tags
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🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦~ in 3 months
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About

Manage your identity theft protection plan on the go. Receive timely alerts, access your services, and update your profile conveniently from your mobile device.

✓Receive timely alerts
✓Access identity theft protection services
✓Make profile changes
✓Log in with existing credentials
Show original description

What users say about Zander ID Theft Protection

Reviews of Zander ID Theft Protection are mostly negative: the Finance app is rated 2.3/5 from 68 App Store ratings. What users like most: functional when it works, simple and easy to use. Top complaints: app crashes frequently, app won't load or open. Summarized from real user reviews.

Positive things

  • 👍Functional when it works
  • 👍Simple and easy to use
  • 👍Biometric ID support
  • 👍No ads
  • 👍Gets the job done
  • 👍Recent updates work great
  • 👍Much better experience than before
  • 👍More stable now
  • 👍Intuitive interface

Negative things

  • 🐛App crashes frequently
  • 🐛App won't load or open
  • 🐛Login issues
  • 🐛Freezes after login
  • 🐛Slow performance
  • 🐛Unreliable
  • 🐛Not usable internationally
  • 🐛VPN issues
  • 🐛Family plan issues
  • 🐛Customer service unhelpful
  • 🐛Website easier to use
  • 🐛Clunky and not smooth
  • 🐛Requires re-login often
  • 🐛Basic interface
  • 🐛Lacks advanced features
See all reviews

What's New in Zander ID Theft Protection

4.8.0

August 18, 2026

- Bug Fixes - Performance Enhancements

User reviews

Most RecentHighest RatedLowest Rated

Difficult

Service and app aren’t user friendly
india1997india1997

Unable to log in

Received an email alert to check my account. Opened the app and it repeatedly stated it was unable to log in due to an error. Went online and successfully logged in with a browser. What’s the point of having the app?
-tmoa--tmoa-

Will not load

I just downloaded the app and logged it and that is about as far as I can get. The app will not load and open up. I shut my iPad down and restarted. Nothing will work.
LA Farmer tooLA Farmer too

Messed up my phone

Their vpn somehow wrecked my phone’s functionality because it wouldn’t turn off when not in use. I went through all the customer service troubleshooting only to be told @ the end that the only way to shut it off is via chat bot. All set.
liseee1liseee1

App is worthless

I hope the service is better than the interface. The app will send push notifications to view a message but the message never loads and there will be nothing new in alerts. There is nothing in the app worth looking at. The dashboard has no information. With a better interface this would give much more value.
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Josh64545Josh64545
See 51 more reviews

Developer apps

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Zander ID Theft: Group Benefit
Zander ID Theft: Group Benefit

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(6)

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Reliashield ID Theft Protect
Reliashield ID Theft Protect

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(5)

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See developer apps

User experience

🐞

Reported Bugs

34 issues

App repeatedly states unable to log in

Bug

App will not load and open up

Bug

VPN won't turn off when not in use

Bug

Push notifications for messages but message never loads

Bug

Spouse's account shows as 'individual' on family plan

Bug

Share your subscription feature never works

Bug

Child protection never available

Bug

VPN makes most applications not work

Bug

Wife never had access to all extra benefits

Bug

Guy on the phone never canceled subscription

Bug

Company tried to charge debit card after cancellation

Bug

App freezes after login

Bug

Cannot close frozen app

Bug

App crashes as soon as login is attempted

Bug

App crashes when trying to open

Bug

App crashes on login before entering credentials

Bug

App crashes and closes on iPhone

Bug

App crashes immediately after attempting to use FaceID

Bug

App crashes every time user tries to log in

Bug

App crashes when logging in

Bug

App requires additional verification repeatedly

Bug

App logs user out after entering verification code

Bug

No place to create an account on app

Bug

App sends alerts but never shows in app

Bug

No credit lock on app

Bug

App doesn't have Touch ID

Bug

App takes forever to load anything

Bug

App doesn't offer much compared to website

Bug

Cannot get Face ID to work after initial setup

Bug

App won't load on an iPhone

Bug

App has not successfully loaded once since updating to iOS 14

Bug

Logon does not work

Bug

Cannot log in from the app or website when overseas

Bug

App doesn't have Touch ID

Bug
✨

Requested Features

8 requests

Improve user experience

Feature

Add identity health status

Feature

Enable Face ID login

Feature

Make profile updates easier within the app

Feature

Push updated versions to users automatically

Feature

Add a place to report identity theft

Feature

Add Touch ID support

Feature

Improve international usability

Feature

FAQ

What does the Zander ID Theft Protection app do?

This app allows Zander Identity Theft Solutions' Id Theft Protection Plan consumers to manage their services on the go. It provides timely alerts directly to your phone and easy access to your protection services.

How do I access my identity theft protection services through the app?

After downloading the app, you can log in using your existing Zander credentials. Once logged in, you will have access to your identity theft protection services directly from your mobile device.

Is this app free to download and use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or advertisements.

Who is this app intended for?

This app is specifically designed for consumers who are enrolled in Zander's Identity Theft Protection Plan. If your benefits are received through an employer or a third-party group, you should download the Group Benefit version of the app.