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Auto-Owners Mobile

Auto-Owners Mobile

Payments & policy access 24/7

2.4K ratings
99 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • July 31, 2017
  • June 18, 2026

Features

Developer

AUTO-OWNERS INSURANCE COMPANY
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About

Manage your insurance policies, payments, and claims conveniently on the go. Access ID cards, request roadside assistance, and submit claims with ease. Stay informed with alerts and paperless document options.

✓Policy management
✓Bill payments
✓Automatic payments
✓Roadside assistance requests
✓Glass claim submission
✓Claim status tracking
✓ID card access
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What users say

Summarized from real user reviews of Auto. Based on 2.4K reviews and a 4.6/5 average, it highlights the 6 positives and 12 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Clean and intuitive user interface design
  • 📋Easy access to policy documents and information
  • 💳Convenient bill payment functionality
  • 📱Fingerprint/Face ID authentication available
  • 🎯Comprehensive policy management in one place
  • 📊Real-time claim status updates

Negative things

  • 🐛Persistent login failures and spinning loading screens
  • ❌Only displays auto policies, not all policy types
  • ⚠️Frequent app crashes and freezing
  • 📱Incompatible with older iOS versions and devices
  • 🔄Requires forced redirects to app from web browser
  • ⚡Poor offline connectivity detection
  • 🚫Cannot print or export documents
  • 💾No ability to save documents outside the app
  • 🔐Confusing error messages without clear guidance
  • ⏱️Extremely slow loading times
  • 🔧Broken payment processing and autopay functions
  • 🌍Geo-blocking prevents access outside USA
See all reviews

What's New in Auto

4.1

June 18, 2026

This release includes minor enhancements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Rate too high

I drive a little over 2000 miles per year. I should get a discount for that
dgc5572dgc5572

Great home & auto!

Extremely pleased with Auto Owner‘s Home and Auto insurance, professionalism and courtesy.
AlwaysVoteBlueAlwaysVoteBlue

Very accessible

The app is easy to use. I have a hard time, though, finding the actual policy terms anywhere.
jwpen1jwpen1

Crashing

Will not run on iPhone 16. Deleted and reinstalled no luck.
StrepThroatStrepThroat

Update

Sad when an update eliminates users that do not need or want to spend money on new hand held devices when their existing device works for its principal purpose.

Makes one wonder if you truly want the elderly as your customer. You know those older folks that probably have more disposable assets then the young technology up to date youngsters.
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FJAYD3FJAYD3
See 94 more reviews

Developer apps

TrueRide by Auto-Owners®
TrueRide by Auto-Owners®

Telematics from Auto-Owners

🗺️ Navigation

(17)

Free
See developer apps

User experience

🐞

Reported Bugs

16 issues

Login page hangs indefinitely with spinning wheel

Bug

App crashes immediately upon opening

Bug

Password reset creates infinite loop

Bug

Account creation fails with vague error messages

Bug

iOS 14+ compatibility issues

Bug

iOS 18 sign-in completely broken

Bug

App won't update or forces update that breaks functionality

Bug

Claim status fails to update

Bug

File upload errors when submitting documents

Bug

Payment processing fails despite successful submission

Bug

Autopay doesn't execute on scheduled dates

Bug

VIN number not recognized when adding vehicles

Bug

Proof of insurance doesn't update after payment

Bug

Offline detection shows false positives

Bug

Agency changes require manual policy deletion/re-addition

Bug

App requires reinstall to function after updates

Bug
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Requested Features

12 requests

Print and export PDF functionality

Feature

Save documents to files or cloud storage

Feature

Apple Wallet integration for insurance cards

Feature

Dark mode option

Feature

Support for all policy types (home, boat, etc.)

Feature

Ability to hide or organize cancelled policies

Feature

Password manager compatibility (1Password, iCloud Keychain)

Feature

iPad auto-rotate support

Feature

Agent-specific app

Feature

Better password reset and account recovery flow

Feature

Update autopay settings within app

Feature

Add new vehicles functionality improvement

Feature

FAQ

What can I do with the Auto-Owners mobile app?

The app allows you to manage your insurance policies, pay bills, set up automatic payments, request roadside assistance, and submit glass claims. You can also check claim status, view claim history, and access your insurance ID cards and policy documents.

How do I pay my bills through the app?

You can easily pay your insurance bills directly through the app. The app also supports setting up and managing automatic payments for a more convenient payment experience.

What if I need roadside assistance?

The app provides a feature to request roadside assistance directly. This allows for quick and convenient access to help when you need it.

Is the Auto-Owners mobile app free to use?

Yes, the Auto-Owners mobile app is free to download and use. There are no in-app purchases or advertisements mentioned.

Can I access my insurance documents?

Yes, you can access your insurance ID cards and policy documents through the app. It also allows you to manage how you receive documents, including opting for paperless options.