Auto User Reviews

Auto-Owners Mobile
Auto-Owners Mobile
AUTO-OWNERS INSURANCE COMPANY

Customer Experience

Positive experience23.2% of reviews
Neutral14.1% of reviews
Negative experience62.6% of reviews

~ Based on 99 written reviews from the US App Store.

What users say

Is Auto Safe?

Auto-Owners Mobile appears safe based on user ratings. AppsHunter Safety Score for Auto is 93/100.

This assessment is based on 2,377 user ratings, with an App Store average of 4.6/5.

Safety Analysis

41.0% of ratings point to a safe experience
12.3% of ratings suggest some concerns
46.7% of ratings point to a risky experience

~ Based on 195 App Store ratings for Auto.

Is Auto Legit?

Auto-Owners Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Auto is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rate too high

I drive a little over 2000 miles per year. I should get a discount for that

Great home & auto!

Extremely pleased with Auto Owner‘s Home and Auto insurance, professionalism and courtesy.

Very accessible

The app is easy to use. I have a hard time, though, finding the actual policy terms anywhere.

Crashing

Will not run on iPhone 16. Deleted and reinstalled no luck.

Update

Sad when an update eliminates users that do not need or want to spend money on new hand held devices when their existing device works for its principal purpose.

Makes one wonder if you truly want the elderly as your customer. You know those older folks that probably have more disposable assets then the young technology up to date youngsters.
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Greed

Have increased my insurance payment from 1200 to 1950 in 4 years.

Going paperless did NOT work

I missed the email of a bill sent in May; so I’m going back to paper.

Great savings

Second year same price 3000 less that the last insurance company

Insurance

This app makes it easy

Nice!

Easy to use app :)

makes life easier

I’ve had a great experience using this app. It’s simple to navigate, payments are easy, and I can find what I need without digging through a bunch of menus. Highly recommend!

Lo mejor

Lo perfecto en lousville

I WISH MY INSURANCE WILL LOWER

I wish my insurance was lower

Yearly Price Increase

Shop around for sure.

My first insurance company and there Great

I have this insurance company for a few yrs now I’ve had different vehicles added with no issues love there app which allows you to add insurance when there closed or wkends if your buying a car from a private seller you can add insurance so you won’t get in trouble due to not having a tag but also they have great prices the people are great there Russell is A1 helped get things that wasn’t correct through the dmv fixed but I gave 4 stars due to feeling like my insurance should have dropped in price like after the first yr I had it I’ve had no tickets etc since having the insurance but still a great company this far also in the first yr I’ve had 2 or 3 tow truck tows and wasn’t getting any emails or letters about dropping or raising my price of insurance as ive heard the story’s of other companies not this one is recommend to anyone
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Can’t see my policies or add them in the app

I can’t see my policies tied to my account when I use the app. If I login on desktop, they are there. If I try to add the policy to my account using the app, it gives me an error. If I try to login from a mobile browser, it deep links me into the app and I can’t see any of my policy information. Really useless app. My only choice will be to delete it, so I can at least use a mobile browser to access my account.
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Needed help

I tried and tried to call the billing to make a payment kept repeating the same message. I’m sorry I paid late but I had to wait until check came in.

Best of the best

Best

Excellent insurance company and agent.

I will always recommend Auto Owners insurance to everyone I know. They offer excellent coverage and quotes.

Updates are a pain

Every time I update the app I get locked out of my account and have to call and reset it up. It’s a bigger pain to use the app then what it’s worth