Hanover Mobile

Hanover Mobile

by The Hanover Insurance Group

152 ratings
68 reviews
Free

Details

  • Released
  • Updated
  • August 4, 2017
  • July 12, 2026

Features

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iphone
ipad
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About

Manage your insurance account on the go. View policy details, pay bills, and report claims easily. Securely access your account with fingerprint or face ID login.

View policy information
Pay bills and sign up for paperless billing
Report and track claims
Contact agent and customer service
Secure login with biometrics
Update profile and contact info
Show original description

What's New in Hanover Mobile

8.5

July 12, 2026

- Bug fixes and minor enhancements

User reviews

eh

it works but not as good as other insurance apps. 2fa should use text and not email verification as its slowwwww if the email arrives. app also looks very dated compared to other insurance apps. but as mentioned it works.

Terrible app

Can’t even get it to work.

Not the best

This app is poorly configured or something. Half the time you don’t receive the code or it takes longer than it should to send. The app doesn’t do the best with loading and there’s always an “unexpected” error. This app needs to go through a major upgrade.

Doesn’t work

Slow and glitchy

Broken

Hardly ever works

Developer apps

FAQ

What can I do with the Hanover Mobile app?

The Hanover Mobile app allows you to manage your insurance account from your smartphone. You can view important policy information, pay your bills, report claims for both personal and commercial lines, and track the status of open claims. It also provides easy access to contact information for your agent and customer service representatives.

How do I log in to the Hanover Mobile app?

You can log in to the Hanover Mobile app using your existing My Hanover Policy account credentials. If you don't have an account, you can create one directly within the app. For added security and convenience, the app also supports login using fingerprint or Face ID.

Is the Hanover Mobile app free to use?

Yes, the Hanover Mobile app is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description. You can manage your insurance needs without any additional cost through the app.

What kind of insurance claims can I report with this app?

You can report both personal lines and commercial lines claims through the Hanover Mobile app. The app also allows you to view the status of any open claims you may have, providing a convenient way to stay updated on their progress.

How can I get help if I have questions about my policy or a claim?

If you need assistance with a policy or a claim, you can contact your independent insurance agent or call their customer service representatives at 800-853-7536. For feedback or suggestions regarding the app itself, you can email MobileSupport@hanover.com.