Zander ID Theft Protection vs SmartPro Client Experience
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zander ID Theft Protection
Manage your identity theft protection plan on the go. Receive timely alerts, access your services, and update your profile conveniently from your mobile device.
- Receive timely alerts
- Access identity theft protection services
- Make profile changes
- Log in with existing credentials
Read full descriptionHide full description
This app is for Zander Identity Theft Solutions’ Id Theft Protection Plan consumers. If you receive your benefits through your employer or other third party group, please download the Group Benefit version of the app. After downloading the app, please log in with your existing credentials. The Zander ID Theft Solutions mobile app makes it easy to receive timely alerts straight to your phone, access your identity theft protection services on the go, and make changes to your profile at your convenience.
SmartPro Client Experience
Access your complete financial portfolio with this app. View your financial picture and communicate with your advisor through a simple and elegant interface. Designed for authorized clients to manage their investments.
- Access portfolio data
- View financial picture
- Interact with advisor
- Simple interface
- Elegant design
Read full descriptionHide full description
The SmartPro Mobile phone application enables authorized Black Diamond clients to access portfolio data in a simple, elegant interface. Quickly view and access your entire financial picture and interact with your advisor!
Screenshots
Verdict
The clearest difference is rating: SmartPro Client Experience at 4.4 against Zander ID Theft Protection's 2.2. SmartPro Client Experience also leads on update cadence (every 2 months vs every 3 months) and device support (3 vs 1). Zander ID Theft Protection's advantage is ratings volume (70 vs 7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SmartPro Client Experience holds the better App Store score, 4.4 against 2.2. That said, the two scores are not equally well evidenced: Zander ID Theft Protection has 70 ratings behind it against 7, so its average is the more settled of the two.
Zander ID Theft Protection ships an update every 3 months, SmartPro Client Experience every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | Zander ID Theft Protection | SmartPro Client Experience |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (70 ratings) | 4.4 (7 ratings) — better |
| Positive reviews | 14.3% of reviews | — |
| Number of ratings | 70 — better | 7 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 58 MB | 141 MB |
| Age rating | 4+ | 4+ |
| Developer | Zander Group Holdings Inc | SmartPro Financial LLC |
Customer experience
Zander ID Theft Protection
SmartPro Client Experience
Bugs and requests
Zander ID Theft Protection
Reported bugs
34 issues- App repeatedly states unable to log in
- App will not load and open up
- VPN won't turn off when not in use
- Push notifications for messages but message never loads
- Spouse's account shows as 'individual' on family plan
Show 29 moreShow fewer
- Share your subscription feature never works
- Child protection never available
- VPN makes most applications not work
- Wife never had access to all extra benefits
- Guy on the phone never canceled subscription
- Company tried to charge debit card after cancellation
- App freezes after login
- Cannot close frozen app
- App crashes as soon as login is attempted
- App crashes when trying to open
- App crashes on login before entering credentials
- App crashes and closes on iPhone
- App crashes immediately after attempting to use FaceID
- App crashes every time user tries to log in
- App crashes when logging in
- App requires additional verification repeatedly
- App logs user out after entering verification code
- No place to create an account on app
- App sends alerts but never shows in app
- No credit lock on app
- App doesn't have Touch ID
- App takes forever to load anything
- App doesn't offer much compared to website
- Cannot get Face ID to work after initial setup
- App won't load on an iPhone
- App has not successfully loaded once since updating to iOS 14
- Logon does not work
- Cannot log in from the app or website when overseas
- App doesn't have Touch ID
Requested features
8 requests- Improve user experience
- Add identity health status
- Enable Face ID login
- Make profile updates easier within the app
- Push updated versions to users automatically
Show 3 moreShow fewer
- Add a place to report identity theft
- Add Touch ID support
- Improve international usability
SmartPro Client Experience
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Zander ID Theft Protection
No in-app purchases
SmartPro Client Experience
No in-app purchases
Questions
Is Zander ID Theft Protection free?
Is SmartPro Client Experience free?
Which has better reviews, Zander ID Theft Protection or SmartPro Client Experience?
Do Zander ID Theft Protection or SmartPro Client Experience have ads?
Which is updated more often, Zander ID Theft Protection or SmartPro Client Experience?
Other comparisons
