WAGNER Service vs Ikaro

With the WAGNER service app you receive fast and reliable support - directly from a qualified member of our service team. Fast response time: Thanks to the live audio and video transmission, the WAGNER service employee can effectively support you in the shortest possible time in the event of system problems, without having to deal directly with I have to be there for you. Comprehensive support if required: Thanks to the fast service deployment, we can jointly ensure your plant availability and productivity. Transparent documentation: The documentation function ensures the traceability of the services provided and thus enables a continuous improvement process. Smooth communication: To avoid misunderstandings in communication, text and voice messages between you and the service employee in the WAGNER HelpDesk can be translated into several languages.

Ikaro App is distributed in association with Ikaro Spectro (digital spectrophotometer) and can therefore only be used if you have the physical instrument for color detection. The Ikaro system consists of 4 interconnected pillars: 1) Application for mobile devices App for smartphones: Ikaro App 2) Spectrophorometer Sphere spectrophotometer diameter 40 mm: Ikaro Spectro 3) Software desktop Optional desktop module to manage orders from the app: Ikaro Order Sender 4) Cloud server Server for managing all connectable devices for color formulation: Ikaro Server By connecting these elements it is possible to formulate and correct the shades quickly and easily and it is also possible to manage the end customer's color production order. ________ THE 4 STEPS OF USE: STEP 1 - COLOR READING After connecting the spectrophotometer to the Ikaro app via Bluetooth, it is possible to "read" the shade of the sample to be reproduced or choose a shade from the color charts present. The app manages, thanks to a smart interface and through guided paths, all the operations of: color reading, choice of the product to be formulated and data sending. STEP 2 - READING FORMULATION All the cloud servers, through specific algorithms, perform all the calculations and return the formula for the color of the desired product and for the requested quantity. STEP 3 - PRODUCTION AND/OR CORRECTION OF THE FORMULATION The color shade correction step to perform quality controls on color productions. By producing a sample of the previously formulated color, the app manages a possible correction of the same through a rereading of the sample produced with the spectrophotometer. STEP 4 – ORDER As an additional module, you can send the formulation to a dealer's PC who can produce the requested order on their desktop PC.