TextUs Voice vs MightyCall Call Center

TextUs Voice iOS Mobile App - Features: - Voice Calling (U.S., Canada, Australia and U.K. - Internal Video Calling - Make superior voice and conference calls using a range of codecs, including G.711, G.722, G.729, GSM, Speex (NB & WB), SILK (NB & WB) and Opus - View, send and receive HD video in up to 720p using H.264 and VP8 codecs - Automatic codec selection to ensure optimal call quality - Standard telephony features include speakerphone, mute and hold functions, multiple call support, call transfer, merge and split calls, and more - Call display and voicemail indicator - Call history with a list of received, missed and dialed calls, and integrated in the native iOS call history - Call recording with ability to share using Airdrop, cloud services, or email - Support for DTMF: the ability to enter numbers to use an auto attendant - Via RFC 2833, SIP INFO and in-band Instant Messaging and Presence - Send and receive messages in real-time and see when contacts are available - Set your presence status so team members know how and when to get a hold of you best - Enable your enterprise IP PBX account to send and receive IMs with colleagues - XMPP and SIP account support - Expand a private chat to a group chat with up to ten contacts - Enhanced Contact Management - Manage, sort and filter contacts with support for contact avatars - Synchronize Bria contacts with your devices Contact list - Add contacts to your Favorites list for easy access - Add a contact during a call - Optimized Interface - Navigate contacts, favorites, messages, call history, and dialpad with a simple touch - Multitask with ease, running Bria in the background while you complete other tasks - Increased Battery Life Feature - Advanced Interoperability and Configuration - Open standards based, Session Initiated Protocol (SIP) based signaling for all interactive media sessions - Multiple account integration including local or company directories and XMPP (up to 25 accounts) - High compression codec support - Security and Network Traversal - Secure communications across voice, video and messaging with encryption via TLS and SRTP for signaling and media - Firewall traversal and compliance with the latest standards (STUN, ICE, TURN) - Secure connection to provisioning, messaging/presence servers The following accessories are supported: - Headset with microphone (including Bluetooth™): Bria uses the ear-piece and microphone on the headset. - Headphones (no microphone): Bria uses the ear-piece on the headphone and the built-in microphone.

Set up your call center: get local, toll-free, or domestic business numbers, and effortlessly manage your communication, while presenting a polished and credible image to your customers. MightyCall Center app will serve as your all-in-one solution for seamless communication and exceptional customer service. Stay connected with your team and customers from anywhere, while enjoying a crystal-clear audio quality, user-friendly interface, and an array of robust features, all specifically tailored for your business needs.   With the MightyCall Call Center app, you can: • Make and receive calls using your business numbers • Send and receive SMS and MMS • Listen to and read your voicemails • Record phone calls • Manage your availability with easy-to-set statuses • Set up a multi-level and multilingual IVR • Receive instant notifications for missed communications • Access and manage your Business Contact Book • Stay in sync with team members on customer interactions • Seamlessly synchronize with your CRM Elevate your customer service experience and empower your team with the MightyCall Call Center app, the ultimate tool for modern call center management.