Comm100 Live Chat vs TextUs Voice

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction. Comm100 Live Chat for iPhone/iPad allows you to keep online on your iPhone or iPad so that you can stay connected with your website visitors while on the go. And the app offers much more than just chatting. 1. Optimized for best operation and performance in iPhone or iPad 2. Push notifications. You can immediately get notified of the incoming chats and new messages even when you switch to other applications or your iPhone or iPad goes into the sleep mode. 3. Sound and vibration notification available. 4. Send canned messages 5. Check previous contact history of a visitor 6. Transfer a chat to another online operator 7. Instant access to the visitor list and the detailed information of each visitor Start mobilizing your support strategy today!

TextUs Voice iOS Mobile App - Features: - Voice Calling (U.S., Canada, Australia and U.K. - Internal Video Calling - Make superior voice and conference calls using a range of codecs, including G.711, G.722, G.729, GSM, Speex (NB & WB), SILK (NB & WB) and Opus - View, send and receive HD video in up to 720p using H.264 and VP8 codecs - Automatic codec selection to ensure optimal call quality - Standard telephony features include speakerphone, mute and hold functions, multiple call support, call transfer, merge and split calls, and more - Call display and voicemail indicator - Call history with a list of received, missed and dialed calls, and integrated in the native iOS call history - Call recording with ability to share using Airdrop, cloud services, or email - Support for DTMF: the ability to enter numbers to use an auto attendant - Via RFC 2833, SIP INFO and in-band Instant Messaging and Presence - Send and receive messages in real-time and see when contacts are available - Set your presence status so team members know how and when to get a hold of you best - Enable your enterprise IP PBX account to send and receive IMs with colleagues - XMPP and SIP account support - Expand a private chat to a group chat with up to ten contacts - Enhanced Contact Management - Manage, sort and filter contacts with support for contact avatars - Synchronize Bria contacts with your devices Contact list - Add contacts to your Favorites list for easy access - Add a contact during a call - Optimized Interface - Navigate contacts, favorites, messages, call history, and dialpad with a simple touch - Multitask with ease, running Bria in the background while you complete other tasks - Increased Battery Life Feature - Advanced Interoperability and Configuration - Open standards based, Session Initiated Protocol (SIP) based signaling for all interactive media sessions - Multiple account integration including local or company directories and XMPP (up to 25 accounts) - High compression codec support - Security and Network Traversal - Secure communications across voice, video and messaging with encryption via TLS and SRTP for signaling and media - Firewall traversal and compliance with the latest standards (STUN, ICE, TURN) - Secure connection to provisioning, messaging/presence servers The following accessories are supported: - Headset with microphone (including Bluetooth™): Bria uses the ear-piece and microphone on the headset. - Headphones (no microphone): Bria uses the ear-piece on the headphone and the built-in microphone.