Best chat ever
We love you now for over 15 years :)
Best Chat Software of all time!
We’ve been with them since the beginning & will never use anyone else for any site or company I go to, make them use Comm100. It doesn’t get any better than this company… they are the BEST!!!
The best chat of all time. Best company!!!
Best chat software in the world. They started small a long time ago & I remember customer service reps being the same there were so few. Now it’s bigger and better… the speed; the information, the placement, the options which I don’t utilize enough of them but we should…Thank You for changing my world & thank you for all that you do to help small, medium & even big business to contribute to the economy and a beautiful world humans too often take for granted so this is a sweet victory of appreciation to a much deserved bad Mamba Jamba chat program! All positive! Nothing but praise & respect. Hands down best chat program to ever be invented & the people are soooo nice, so real & it’s very rare to find a near perfect company like Comm100! Thank You
C. Schwering
Scottsdale Spiritual
C. Schwering
Scottsdale Spiritual
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So bad for major customer chat system
Slow to answer customer calls and sometimes hangs when retuning to app and has no way of communicating with other colleagues. Using it on and off for two years and nothing is fixed. Keyboard won’t pop down in chat to see other plane and chats disappear.. needs a makeover badly
Buggy as ever
Stuck on loading with latest update. Tried to delete the app so I could reinstall it and was totally unsuccessful. Tried to shut off and reboot my iPad and the problem remained. It used to work flawlessly for years until this latest April 2021 update.
Fantastic! Gets the job done!
Loving the app, so easy to use and just gets the job done. I’m able to connect with my customers on the go! Highly recommend it.
Great company and awesome app
Very straightforward.
Needs more
This app is pretty good but there are a few issues:
1. You can only view your chats and not your teams active chats. This is not good if you are a supervisor and wish to view a chat without joining the chat. This is not a problem on desktop.
2. The app constantly logs me out and I have to log back in multiple times per day. This happens on desktop as well but nearly as frequently.
3. You can not be logged into the desktop and mobile app at the same time. A user account should include one active mobile and one active desktop app login.
Overall this service is good and offers a lot of functionality which makes the above shortcomings feel very odd and unexpected.
1. You can only view your chats and not your teams active chats. This is not good if you are a supervisor and wish to view a chat without joining the chat. This is not a problem on desktop.
2. The app constantly logs me out and I have to log back in multiple times per day. This happens on desktop as well but nearly as frequently.
3. You can not be logged into the desktop and mobile app at the same time. A user account should include one active mobile and one active desktop app login.
Overall this service is good and offers a lot of functionality which makes the above shortcomings feel very odd and unexpected.
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Works fine, but needs some fine tuning
App works great, but can’t find the option to ban IP’s. Also, getting quite a lot of Google crawler calls - which is very annoying.
It would also be nice that when my phone is without internet, the server would put my chat status offline, but it does not. When I put my phone on flight mode at night, the live chat stays online on the website.
Other than that this app works superb and I’m really happy with it!
It would also be nice that when my phone is without internet, the server would put my chat status offline, but it does not. When I put my phone on flight mode at night, the live chat stays online on the website.
Other than that this app works superb and I’m really happy with it!
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Agent acccessibility
I use the website Comm100 for a volunteer position. I wish the app allowed a tab to chat with other agents, as we are not allowed to use the app because of the lack of this feature.
Highly recommend this company
A star company highly recommended
App crashes every time on log in
newly released app version crashes every time upon logging in
Helps me on the go
They’ve made a ton of improvements overall and the app hasn’t been left behind. Super helpful if I’m on the go and let’s me collaborate with my team whenever needed. Great job!
Terrible Upgrade
Leave things alone. Newer version is not displaying what I need to see on screen so I will be ending my subscription.
Exceptional service
I love their service
Wonderful!
Great app that allow to be in contact with any of our prospect visiting our webpage.
And also is free!
And also is free!
Glad Comm100 has this app
We use Comm100 live chat on our site and this app helps when our operators are mobile and need to monitor visitors. The app could use more bells and whistles but it handles the basics we need to service our visitors.
Pretty good job of keeping connected
I have used this app for a couple years. It does a pretty good job of allowing me to monitor our website when I am on the road.
Only negative is it does not do a good job notifying you when you have a new chat. The sound is so soft that I miss it when I am driving. Needs to notify you like you are getting a text message.
I would give it 5 stars if they would improve the chat notification.
Only negative is it does not do a good job notifying you when you have a new chat. The sound is so soft that I miss it when I am driving. Needs to notify you like you are getting a text message.
I would give it 5 stars if they would improve the chat notification.
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Was the best but..
Please update it is unusable with ios9 then it will be awesome again !!
Best live chat app and tool before iOS 9
I have tried them all - this is the only live chat app where push notifications work for when a new customer comes to your site. This was before the iOS 9 upgrade - the last two weeks, the app is unusable.
