Comparison

KE Live vs CBCARE(New)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

KE Live

Manage your electricity services with this official self-service mobile app. View and pay bills, submit meter readings, track outages, and register complaints. Offers new connection applications and account management.

Highlights
  • View and pay utility bills
  • Submit meter readings
  • Track real-time power updates
  • Register and track complaints
  • Apply for new connections
  • Manage multiple accounts
  • Receive outage alerts
Features
Read full description

Welcome to KE Live, the official self-service mobile app from K-Electric. Designed to bring effortless convenience to millions of customers across Karachi and surrounding regions, KE Live puts complete control of your electricity services right in the palm of your hand. Say goodbye to long queues and hassle. Whether you want to view and pay your utility bill, submit your own meter reading, track real-time power updates, or lodge complaints, KE Live makes managing your power connection quick, seamless, and transparent. Key Features You'll Love. Live Power & Load-Shed Tracking Stay informed about your area's power status in real time. View accurate load-shedding schedules, planned maintenance outage alerts, and live updates whenever you need them. Instant Billing & Multi-Account Management • View & Download Bills: Access your latest electricity bill, duplicate bills, and payment history instantly. • Link Multiple Accounts: Easily manage and monitor multiple KE account connections (home, office, or rental properties) under a single login profile. • Online Payment Options: Pay your monthly bills securely using your credit/debit card directly within the app. Self-Reading Take charge of your billing cycle! With our interactive Self-Reading feature, you can upload a photo of your meters and manually submit your reading to ensure accurate and transparent billing. Complaint Registration & Real-Time Tracking Report issues effortlessly without calling customer support. • Lodge technical/electricity outages or billing complaints with a few taps. • Track your technical complaint resolution history in real time. • Report safety hazards or illegal power theft quickly and anonymously to keep your neighborhood safe. New Connection & Account Management Apply for new electricity connections, update personal account details, and request tax certificates directly through the app. Why Choose KE Live? • Instant Updates: Receive automated push notifications for upcoming bill due dates and outages. • Secure & Verified: Protected by secure OTP mobile authentication and encrypted transaction. • 24/7 Digital Convenience: Access all core utility services anytime, anywhere. KE Loyalty & Offers Enjoy exclusive discounts, cashback, and special perks from top partner brands just for using the KE Live app. Auto-Pay & Saved Cards Securely save your card for 1-click checkout or set up automatic monthly bill payments to never miss a due date. Getting Started is Easy! 1. Download the KE Live App. 2. Register using your mobile number, CNIC, and basic details. 3. Add your 13-digit KE Account Number found on your electricity bill. 4. Enjoy total digital control over your power connection! Have feedback or need assistance? Connect with us through our multiple 24/7 support channels: • In-App Feedback: Share your thoughts directly in the app. • WhatsApp Service: Save 03480000118 and send "HI". • Email Support: customer.care@ke.com.pk Download KE Live today and experience smart, hassle-free power management!

About

CBCARE(New)

This app connects citizens with their local Cantonment Boards in Pakistan. Residents can track submitted applications, verify official challans, register complaints, and access procedural information. It also provides a map to locate relevant government offices.

Highlights
  • Track submitted applications
  • Verify computerized challans
  • Register Cantonment Board complaints
  • Access SOPs and procedures
  • Locate ML&C Department offices
Features
Read full description

Cantonment Board Citizen Assistance and Rapid Execution (CBCARE) System is introduced by Military Lands and Cantonments Department in all cantonments of Pakistan. The Mobile App is integrated with CBCARE Centers established in Cantonment Boards. CBCARE Center is first point of contact for the general public. The Mobile App serves as complementary channel between citizen and Cantonment Boards. Residents can use the app for the following: • Track applications submitted through CBCARE Center • Verify Computerized Challans issued by the Cantonment Board • Register any complaint related to the Cantonment Board through the app • How Do I - Get information about different SOPs / procedures for submission of application in the Cantonment Board • Locate ML&C Deptt offices all over Pakistan on the Map.

Screenshots

KE Live4 screens
CBCARE(New)4 screens

Verdict

The call

The clearest difference is rating: KE Live at 2.8 against CBCARE(New)'s 2.1. KE Live also leads on review sentiment (14% vs 0%) and ratings volume (79 vs 10). CBCARE(New)'s advantage is iOS requirement (12.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

KE Live holds the better App Store score, 2.8 against 2.1. That said, the two scores are not equally well evidenced: KE Live has 79 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 14% of KE Live's written reviews are positive against 0% of CBCARE(New)'s.

UpkeepUpdate frequency

KE Live ships an update every 3 months, CBCARE(New) every 4 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
KE Live versus CBCARE(New): the parameters behind the verdict, then further details
ParameterKE LiveCBCARE(New)
PriceFreeFree
Rating2.8 (79 ratings) — better2.1 (10 ratings)
Positive reviews14.3% of reviews — better0.0% of reviews
Number of ratings79 — better10
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.012.0 — better
Further details — not scored
Size140 MB51 MB
Age rating4+4+
DeveloperK-ElectricML&C Dept

Customer experience

KE Live

All ratings79 ratings
Positive43.0%
Neutral3.8%
Negative53.2%
Written reviews56 reviews
Positive14.3%
Neutral3.6%
Negative82.1%

CBCARE(New)

All ratings2 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

KE Live

No in-app purchases

None

CBCARE(New)

No in-app purchases

Questions

Is KE Live free?
KE Live is free to download, with no in-app purchases.
Is CBCARE(New) free?
CBCARE(New) is free to download, with no in-app purchases.
Which has better reviews, KE Live or CBCARE(New)?
KE Live is rated higher. KE Live averages 2.8 out of 5 from 79 ratings, while CBCARE(New) averages 2.1 from 10 ratings.
Do KE Live or CBCARE(New) have ads?
Neither KE Live nor CBCARE(New) shows ads.
Which is updated more often, KE Live or CBCARE(New)?
KE Live ships an update every 3 months, and CBCARE(New) every 4 months. Most recently, KE Live was updated on November 11, 2026 and CBCARE(New) on November 3, 2026.

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