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KE Live

KE Live

by K-Electric Limited

77 ratings
34 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • April 12, 2019
  • April 21, 2026

Features

Developer

K-Electric Limited
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KE Live screenshot #1 for iPhone
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❓4 answered
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About

Manage your electricity services with this utility app. Check live power status, view load-shed schedules, and access billing details. Report issues like power theft or safety hazards, and lodge various complaints conveniently.

✓Live power status
✓Load-shed schedules
✓Billing details and history
✓Real-time notifications
✓Report power theft
✓Lodge electricity complaints
Show original description

What's New in KE Live

9.2.37

April 21, 2026

Features like Bank Alfalah integration have been introduced

User reviews

Most RecentHighest RatedLowest Rated

Useless if you’re outside PK

Very frustrating that the app only works if you’re in Pakistan. Else it won’t let you log in to pay bills or get copies of bills etc. Not clear what the logic behind this silliness is but it makes it very hard to actually use the app.
MohsinTSMohsinTS

Unable to login

After recent update, unable to login via phone or email. It says error at the bottom. Im an overseas user and this app doesn’t work without a Pakistani VPN.
mrumair23mrumair23

Response from developer

Hi mrumair! Thank you for sharing your feedback, we truly appreciate as it helps us to identify areas of improvement. We're really sorry you're experiencing issues with the App. Please share your issue details along with KE Account Number & Mobile Number on feedback.kelive@ke.com.pk and we will revert on priority basis. Thank You!

App Glitch

Few Days Ago facing problem app is not showing any details on home page
AqibAshfaqAqibAshfaq

Response from developer

Hi Aqib! We’re sorry you’re experiencing issues with the App. We suggest ensuring a stable internet connection. However, if you continue to experience the same issue, Please share your KE Account Number & Mobile Number with us at feedback.kelive@ke.com.pk. We will prioritize your concern and provide a prompt response. Thank you!

Unable to Download Receipt

After payment through debit card payment is successful but unable to download the receipt.
hmansoor89hmansoor89

Response from developer

Hi Mansoor! We’re sorry you’re experiencing issues with the App. We suggest ensuring a stable internet connection. However, if you continue to experience the same issue, Please share your KE Account Number & Mobile Number with us at feedback.kelive@ke.com.pk. We will prioritize your concern and provide a prompt response. Thank you!

Login error

Unable to login for couple of days
driver complaintdriver complaint
See 29 more reviews

FAQ

What can I do with the KE Live app?

The KE Live app allows you to manage your K-Electric services on the go. You can check live power status, view load-shedding schedules, access your billing details and history, and receive real-time notifications. It also provides features to report power theft, safety hazards, and lodge various complaints.

Is the KE Live app free to use?

Yes, the KE Live app is completely free to download and use. There are no charges associated with accessing its services or features.

What kind of complaints can I lodge through the app?

You can lodge multiple types of complaints through the KE Live app, including electricity complaints and billing complaints. The app also allows you to report power theft and safety hazards.

How can I find my nearest customer care center using the app?

The KE Live app features a function to help you find your nearest K-Electric customer care center. This ensures you can easily locate and visit a physical service point if needed.