TicketPoint vs M
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TicketPoint
A helpdesk ticketing system designed to streamline support operations. It integrates with ICE software to manage customer inquiries efficiently.
- Helpdesk ticketing system
- ICE software integration
- Streamlined support operations
- Customer inquiry management
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Helpdesk ticketing system that integrated with ICE software.
M
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NOTE: If you are not a Microsoft Intune user, install the original M-Files application to your device. M-Files® is a powerful and dynamic enterprise content management (ECM) and document management solution that solves the problems of managing, finding, tracking and securing information in companies of all sizes. The M-Files iOS application lets you access your M-Files documents anytime and anywhere – even when you’re on the go or not connected to your office network. The application enables you to find documents from your M-Files Vaults via powerful search functions and various, customizable views, as well as to view and approve documents and workflows. To be able to utilize the iOS application you need to have an M-Files system set up and to possess the required access rights. To get started, you need an M-Files server address and login credentials. The M-Files iOS application has been optimized for both the iPhone and the iPad layouts.
Screenshots
Verdict
The clearest difference is update cadence: TicketPoint at monthly against M's every 3 months. TicketPoint also leads on iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TicketPoint ships an update monthly, M every 3 months. The most recent releases landed on September 23, 2026 and October 9, 2026 respectively.
| Parameter | TicketPoint | M |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | — |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 29 MB | 198 MB |
| Age rating | 4+ | 4+ |
| Developer | Signature Software Pty Ltd | M-Files Corporation |
In-app purchases
TicketPoint
No in-app purchases
M
No in-app purchases
