Comparison

Breakdown Inc vs Penske Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Breakdown Inc

Find nearby truck repair shops, road service, and essential trucking services quickly. Get immediate access to contact information, services offered, and directions for roadside assistance and business needs.

Highlights
  • Roadside assistance and mobile truck repair
  • Semi-truck repair and diesel mechanics
  • Trailer, tire, and towing services
  • Truck stops, scales, and washes
  • Truck financing, insurance, and permits
  • ELDs, dispatch, and legal services
Features
Read full description

Broken down on the road, or need a shop before your next load? Open the Breakdown Inc app, say where you are and pick what you need. The nearest truck repair shops and road service come first, on a list and a map, and you call them in one tap. Made for truck drivers, owner-operators and small fleets. Free to use, no sign-up needed. ROAD SERVICE AND REPAIR - Road Service: mobile truck repair and roadside assistance that comes to you, many open 24/7 - Truck Repair: semi truck repair shops and diesel mechanics for engine, brake and electrical work - Trailer Repair and Reefer Repair (Thermo King, Carrier) - Tires: tire shops, plus mobile tire service when you can't drive in - Towing: heavy-duty towing and recovery - Truck Parts, Truck Dealers and Trailer Dealers - DPF and DEF cleaning: filter cleaning, regens and DEF problems - Wheel alignment for trucks and trailers - Truck and trailer body shops - Glass and windshields - RV repair for motorhomes - Locksmith: lockouts and lost keys ON THE ROAD - Truck stops and truck parking - CAT scales and other truck scales - Truck wash - Pallets BUSINESS SERVICES FOR DRIVERS AND OWNER-OPERATORS - Truck financing: semi truck loans and leases - Truck rental and trailer rental: by the day or week, or a long-term lease - Commercial truck insurance: primary liability, cargo and physical damage - Permits and compliance: IFTA, IRP plates, UCR, MC and DOT numbers, oversize permits - Factoring: get paid on your loads in 24 hours - ELD and logbooks - Dispatch services that find loads and do the paperwork - DOT physicals for your medical card, plus drug and alcohol testing - Trucking lawyers for tickets, violations and accidents - Trucking accountants: taxes, bookkeeping and Form 2290 - Truck signs and decals - CDL schools: Class A training and endorsements SEARCH THE WAY DRIVERS TALK - City, ZIP, or highway and exit, like "I-5 Exit 403" - Or tap "Use my location" - Or search any other kind of work by name FIND THE RIGHT SHOP FAST - Nearest first, with the distance in miles - Filters: Open now, 24/7, Comes to me, and Brand (Freightliner, Kenworth, Peterbilt, Volvo, Cummins, Detroit and more) - Language spoken: find shops where they speak Punjabi, Spanish or Hindi - Map view of every shop around you - Results widen by themselves (50 → 75 → 100 miles) when few shops are near; to see more, change the city EVERY SHOP PAGE SHOWS - Phone number with a big Call button - Hours for each day, and whether they are open now - Services, brands, payment types and languages spoken - Directions in your phone's maps app - Share a shop with your dispatcher or another driver I'M BROKEN DOWN One tap shows the nearest shops you can call right now. SAVE THE SHOPS YOU TRUST Save shops on your phone, so their number is ready the next time you need it. PRIVACY Your location is used only while you use the app, to find shops near you. We do not sell your data and there are no ads. FOR SHOP OWNERS AND ROAD SERVICE List your business on the Breakdown Inc app so drivers near you can find and call you. Free listings, plus affordable premium plans with more visibility. Explore the plans at breakdowninc.com/for-shops. Questions? Call 702-780-0780 or email privacy@breakdowninc.com.

About

Penske Service

This app allows service providers to input real-time status updates for roadside assistance events. It enhances communication and visibility between technicians and drivers awaiting help, offering detailed road call information and automatic system updates.

Highlights
  • Road call report details
  • Active road call listing
  • Real-time status updates with ETA
  • GPS tracking for drivers
  • Push notifications for location changes
Features
Read full description

The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance. Features: • Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order • Road call listing – all active road calls displayed in one place for ease of reference and updating • Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems • Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking • Push notifications – sent to the provider when a road call location has changed or been canceled. Login required to use the Penske Service app, unless otherwise directed.

Screenshots

Breakdown Inc4 screens
Penske Service4 screens

Verdict

The call

The clearest difference is rating: Breakdown Inc at 5.0 against Penske Service's 4.2. Breakdown Inc also leads on review sentiment (100% vs 75%) and update cadence (fortnightly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Breakdown Inc holds the better App Store score, 5.0 against 4.2. Both are backed by a comparable volume of ratings — 4 and 10 respectively. Written reviews point the same way: 100% of Breakdown Inc's written reviews are positive against 75% of Penske Service's.

UpkeepUpdate frequency

Breakdown Inc ships an update fortnightly, Penske Service every 2 months. Both last shipped on November 3, 2026.

Scorecard3 real differences · 7 level
Breakdown Inc versus Penske Service: the parameters behind the verdict, then further details
ParameterBreakdown IncPenske Service
PriceFreeFree
Rating5.0 (4 ratings) — better4.2 (10 ratings)
Positive reviews100.0% of reviews — better75.0% of reviews
Number of ratings410 — better
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad — better
Requires iOS16.4 — better17.0
Further details — not scored
Size38 MB337 MB
Age rating4+17+
DeveloperBreakdown IncPenske Truck Leasing Co. L.P

Customer experience

Breakdown Inc

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Penske Service

All ratings10 ratings
Positive80.0%
Neutral10.0%
Negative10.0%
Written reviews4 reviews
Positive75.0%
Neutral25.0%
Negative0.0%

In-app purchases

None

Breakdown Inc

No in-app purchases

None

Penske Service

No in-app purchases

Questions

Is Breakdown Inc free?
Breakdown Inc is free to download, with no in-app purchases.
Is Penske Service free?
Penske Service is free to download, with no in-app purchases.
Which has better reviews, Breakdown Inc or Penske Service?
Breakdown Inc is rated higher. Breakdown Inc averages 5.0 out of 5 from 4 ratings, while Penske Service averages 4.2 from 10 ratings.
Do Breakdown Inc or Penske Service have ads?
Neither Breakdown Inc nor Penske Service shows ads.
Which is updated more often, Breakdown Inc or Penske Service?
Breakdown Inc ships an update fortnightly, and Penske Service every 2 months. Most recently, Breakdown Inc was updated on November 3, 2026 and Penske Service on November 3, 2026.

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