This app allows service providers to input real-time status updates for roadside assistance events. It enhances communication and visibility between technicians and drivers awaiting help, offering detailed road call information and automatic system updates.
2.9.0
June 9, 2026
- Added sub‑unit detail visibility - Bug Fixes
Penske Service is used by roadside assistance providers to input real-time status updates for road calls. It helps manage issues, breakdown locations, and provides service history for repair orders.
Yes, Penske Service is available for free download and use. It does not have any in-app purchases or advertisements.
Penske Service is compatible with both iPhone and iPad devices. It is designed for mobile use by service technicians.
The latest version of Penske Service is 2.8.0, last updated on January 29, 2026. Updates ensure the app remains functional and integrated with Penske systems.
Road call reports in Penske Service provide details on issues, breakdown locations, unit specifics, and relevant service history for a road repair order.
Yes, Penske Service provides real-time visibility to drivers by sharing status updates and GPS tracking information, keeping them informed about assistance progress.
Penske Service has an age rating of 4+, making it suitable for a wide range of users. It requires a login to access its features.
The app improves communication by allowing technicians to input status updates directly, which automatically sync with Penske systems. This ensures drivers are kept informed of their assistance status.
