Does not keep promise
Company does not keep its rental agreement promise
Penske
Great service
I had a question about a claim regarding a Penske truck that I was driving and it took me three mont
To date I still haven’t been successful getting any help from Penske regarding this claim and there’s no number that I can reach. I have tried at least 10 numbers to reach Penske Customer Service. I even tried to chat that is bogus too.
Honesty supersedes U-Haul by a mile!
We rented a truck from U-Haul in West Allis, WI and left sunglasses after we locked and dropped off the keys after hours. Went came back and tried to pick them u the next day; the manager and two workers denied ever seeing them. You can tell the look that all of them were lying.
Rented trucks twice from Penske and experiences have been great!! In a few weeks, we will renting it again. No issues with them whatsoever. I also call 2-3 days in advance to make sure the truck is available.
Rented trucks twice from Penske and experiences have been great!! In a few weeks, we will renting it again. No issues with them whatsoever. I also call 2-3 days in advance to make sure the truck is available.
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They Don’t Have the Truck You Reserve
Reserved a truck for same day pickup, they don’t have it. Why allow you to make same day reservations when you don’t have the truck? No idea. Do yourself a favor, get one from Home Depot or U-Haul, at least they know what kind of inventory they have.
