App doesn’t allow to login
Fix bugs in your app . Can’t login to book but website works fine
Can’t login. Website login fine
Awful login system. Can’t use email. Must use phone. Says my password is wrong. You want me to create a second account when I already have one working fine on the website? Do you test your app???
Fix the App!
I could not update my contact information. Always got an error even after entering the verification code. Deleting the app and starting over with a fresh app did not change anything. Reported the issue to my local U-Haul and the representative told me that many people are having issues for years with the app. Save your time and prevent frustration. Deal with a human instead of the app.
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Can’t even update a password
This app sucks; if you can’t log in, and need to update your password, it doesn’t properly validate what you type in against its password requirements, and so it
never enables the Continue button after you enter the matching updated password into a separate field…you know, to VALIDATE. So you can’t proceed to seeing your reservation details. Nice.
never enables the Continue button after you enter the matching updated password into a separate field…you know, to VALIDATE. So you can’t proceed to seeing your reservation details. Nice.
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Almost completely useless.
I’ve rented from U-Haul literally dozens of times including five times in the last month and the app always makes it much more difficult.
Rent from the counter whenever you’re able and avoid the headaches.
Rent from the counter whenever you’re able and avoid the headaches.
