123NET Softphone vs retailMetrix
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
123NET Softphone
This mobile application allows 123NET customers to use their Hosted IP PBX service from anywhere. It integrates with your existing desk phone service, enabling calls and communication on the go. Requires an active 123NET account and specific service purchases.
- Hosted IP PBX integration
- Mobile desk phone functionality
- Seamless call management
- Remote communication
- Business VoIP solution
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The 123NET Softphone is a mobile phone application intended for use by 123NET customers to integrate seamlessly with their Hosted IP PBX service, allowing them to utilize their desk phone from anywhere. In order to use this application you must: 1. Have an account with 123NET. 2. Have Hosted IP PBX services with 123NET. 3. Purchased Softphone Seats with 123NET Hosted IP PBX Services. Once downloaded, you will need to contact your Systems Administrator, or the 123NET NOC at 888-440-0123 for assistance with creating an account and logging in.
retailMetrix
This app provides a fully managed analytics solution for retailers. It offers insights to help businesses understand their performance and make data-driven decisions.
- Fully managed analytics
- Retail performance tracking
- Data-driven insights
- Business intelligence
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retailMetrix is a fully managed analytics solution for retailers.
Screenshots
Verdict
The clearest difference is rating: retailMetrix at 5.0 against 123NET Softphone's 4.3. retailMetrix also leads on update cadence (every 2 months vs every 10 months) and iOS requirement (13.0 vs 15.0). 123NET Softphone's advantage is ratings volume (98 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
retailMetrix holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: 123NET Softphone has 98 ratings behind it against 6, so its average is the more settled of the two.
123NET Softphone ships an update every 10 months, retailMetrix every 2 months. The most recent releases landed on October 24, 2026 and October 12, 2026 respectively.
| Parameter | 123NET Softphone | retailMetrix |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (98 ratings) | 5.0 (6 ratings) — better |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 98 — better | 6 |
| Update frequency | Every 10 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 114 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | 123.Net, Inc. | Richard Wright |
Customer experience
123NET Softphone
retailMetrix
In-app purchases
123NET Softphone
No in-app purchases
retailMetrix
No in-app purchases
Questions
Is 123NET Softphone free?
Is retailMetrix free?
Which has better reviews, 123NET Softphone or retailMetrix?
Do 123NET Softphone or retailMetrix have ads?
Which is updated more often, 123NET Softphone or retailMetrix?
Other comparisons
