CityGuards vs MyTN
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CityGuards
This app connects you with your local public safety agency, allowing you to report crime tips, receive real-time alerts, and access vital services. It prioritizes user privacy by not requiring registration and ensuring no personal information is collected or shared.
- Report anonymous crime tips
- Receive real-time alerts
- Access vital public services
- Get updates from public safety officials
- Find local community events
- Interact with local police
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Welcome to CityGuards, the official app used by your public-safety agency to better serve and protect you. CityGuards empowers you to become involved with your community safety efforts and interact with the LOCAL POLICE department. Receive essential information and provide feedback, report an anonymous crime tip, hear the latest from your public-safety officials, get quick access to vital services, volunteer, never miss an event, and get alerts in real-time! It’s the easiest way to contact your local Police. YOUR PRIVACY FIRST. CityGuards doesn't require user registration as terms of use. No personal information is given by you and no service directly related to the mobile-app ties back to you or your personal information. The public-safety agency and the developer DO NOT collect, share or use personal information. CityGuards is NOT a social media channel. It’s time to get involved the right way! CityGuards is always free for the public and local community which it serves and it's available for anyone to use for better safety and quality of life. Disclaimer: CityGuards mobile-app serves subscribed local governments for their communities. Like CityGuards and can't find your local Police? Maybe they are not subscribed yet. Reach out to them or let us know (ask@itsimple.io) and we'll be happy to make contact and demonstrate how CityGuards can help their daily operations with better serving your community.
MyTN
Access Tennessee state government services and resources conveniently from your mobile device. Renew licenses, find public records, get traffic updates, and manage digital permits. This app offers a secure and efficient way to interact with state agencies for residents, visitors, and businesses.
- Renew driver's license
- Find service wait times
- Real-time traffic conditions
- Search offender registries
- Mobile driver's license storage
- Book state park reservations
- Apply for unemployment benefits
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Experience 'Tennessee at a tap' with MyTN - the official app from Tennessee State Government. Whether you're a lifelong Tennessean, new resident, visitor, or business owner, MyTN is the easy, efficient, and secure way to access available services and resources within The Volunteer State. Packed with mobile-friendly features and an intuitive user experience, MyTN puts an entire catalog of government services at your fingertips. Whether you want to renew your driver's license, search public health or public safety records, stay informed with the latest news and alerts, or add a growing number of digital licenses to your mobile wallet, MyTN is the must-try app for every Tennessean. Upgrade your TN.gov experience today by downloading MyTN, and experience the smarter, more convenient way to interact with Tennessee State Government. Key Features: -Renew Your Driver's License -Find Services Wait Times Maps -Find Real Time Traffic Conditions -Search Drug Offender Registry -Search Felony Offender Information -Report Suspicious Activity with SafeTN -Search Health Abuse Registry & TennCare Fraud -Educator License Search -Child Abuse Referral and Tracking -Inquire to Become Potential Foster Parents -Find a Restaurant Inspection Score -Browse PickTN Products -Register for the Do Not Call Online Registry -Book a TN State Parks Reservation -Search For Unclaimed Property -Browse Services for Veterans -Apply for Burn Permits -Apply for Unemployment Benefits -Search Available Jobs -& Many More Profile Management -Create a user account to access government services across multiple agencies and departments -Securely access and store your ABC alcohol server permit license within your mobile wallet for convenient use Security & Privacy Compliance -Single Sign-On -Multi-Factor Authentication -ID-Proofing Capabilities
Screenshots
Verdict
The clearest difference is rating: MyTN at 4.5 against CityGuards's 4.1. MyTN also leads on ratings volume (273 vs 14) and update cadence (every 5 weeks vs every 3 months). CityGuards's advantage is review sentiment (80% vs 67%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyTN holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: MyTN has 273 ratings behind it against 14, so its average is the more settled of the two. Written reviews complicate that: 80% of CityGuards's written reviews are positive against 67% of MyTN's, so the app with the better star average is not the one people write more warmly about.
CityGuards ships an update every 3 months, MyTN every 5 weeks. The most recent releases landed on October 21, 2026 and October 16, 2026 respectively.
| Parameter | CityGuards | MyTN |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (14 ratings) | 4.5 (273 ratings) — better |
| Positive reviews | 80.0% of reviews — better | 67.4% of reviews |
| Number of ratings | 14 | 273 — better |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 14.0.0 |
| Further details — not scored | ||
| Size | 65 MB | 62 MB |
| Age rating | 4+ | 12+ |
| Developer | ITsimple LC | State of Tennessee |
Customer experience
CityGuards
MyTN
Bugs and requests
CityGuards
Not enough reviews yet to summarise bugs or requests.
MyTN
Reported bugs
13 issues- Pops up so loud
- Session time out too short
- App not working for address change
- Help button won't load
- Burn permit would not complete
Show 8 moreShow fewer
- Clunky to enter information
- Cannot verify ID to access server permit
- Login issues with existing credentials
- New account creation fails
- Verification codes never sent
- Password does not meet criteria during signup
- App won't load past login page
- Not loading, says unable to load
Requested features
7 requests- Digital drivers license
- Virtual Agent chat
- More services available (e.g., unemployment insurance claims)
- Setting for notifications to turn them off
- More possibilities for other permits in the wallet
Show 2 moreShow fewer
- Allow focus on a local area/ZIP Code
- Add new services periodically
In-app purchases
CityGuards
No in-app purchases
MyTN
No in-app purchases
Questions
Is CityGuards free?
Is MyTN free?
Which has better reviews, CityGuards or MyTN?
Do CityGuards or MyTN have ads?
Which is updated more often, CityGuards or MyTN?
Other comparisons
