RControl vs Napco Prima Pro

Your alarm panel, only smarter! Turn any alarm panel into a SMART security system with the RControl mobile app for IOS Note: The RControl application requires an M2M Services cellular communicator, properly connected and configured with your alarm panel, and valid account credentials. Feature availability varies based on system, equipment, and service plan. Contact your alarm installer or write to us at support@m2mservices.com for more information. • Remotely arm and disarm your alarm system (supports Arm Stay, Arm Away and multiple partitions). • Monitor the status of your alarm system and specific zones. • Bypass zones. • Get real-time notifications for selected events. • Review 12 months of event history. • Open doors and control home appliances. • Control multiple locations from a single account. To access a demo version of the application, please use the following credentials: User: demo | Pass: demo | Arm PIN: 1234

Napco Prima Pro is the all-in-one tool for managing security system accounts with speed, precision, and confidence. Built for security system dealers, Prima Pro streamlines account management and technical support, whether you're in the field or at the office. Key Features: • Secure Sign-In — Only approved installers can set up and configure accounts. • Customizable Dashboard — Toggle, reorder, and reset dashboard tiles to match your workflow; your layout saves automatically. • Recent Accounts — Jump back into recently viewed accounts in a single tap. • Advanced Search & Filtering — Quickly find and manage accounts with powerful filtering, including bureau-specific search. • Troubleshooting Tools — Diagnose and resolve account-related issues efficiently. • Service Upgrade Assistance — Help customers upgrade services or adjust account settings. • Firmware Management — Perform firmware upgrades and monitor progress in real time. • Remote Device Control — Manage panels, Z-Wave devices, and cameras, including doorbell chime settings, directly from the app. Built for professionals, Napco Prima Pro keeps you in control, helps you deliver exceptional service, and supports the security standards your customers expect. Download Napco Prima Pro and take your service capabilities to the next level.