SmartBook Service vs WFF Inbox

SmartBook Service is a field service solution that allows engineers to create, maintain and manage their day-to-day jobs while out in the field. This feature rich app will enable you to improve user productivity, accelerate billing cycles and reduce error prone paperwork. How it works; - Jobs are entered and allocated to Engineers either in the office or out on the road. - Engineers access jobs through the app. - Engineers complete jobs to include time spent, job comments, serial numbers, customer signature, images, parts used etc. - A service report is then emailed to the customer. - Office personnel view the completed job details. Features and benefits; - Improved job allocation and management. - Improved customer service. - Reduction in operating costs and accelerated billing cycles. - Reduction in error prone paperwork. - Increased visibility of mobile workforce. - Image capture and Electronic Signature capture. - View historical service data. - Parts allocation. - Customisable.

WFF Inbox puts your website enquiries in your pocket. Manage every lead from your WebsitesForFree site - reply, track, and never miss a customer message, wherever you are. FEATURES • Unified inbox - every enquiry from your website's contact forms in one place, updated live. • Reply in seconds - respond by message and attach photos or files straight from your phone. • Instant push notifications - know the moment a customer replies. • Leads pipeline - swipe through your deals by stage (New, Contacted, Won, Lost, Completed) and move a lead with a tap. • Analytics - see your website's visitors, page views and top sources at a glance, with a live "active now" count. • Automations - set instant replies, out-of-hours responses, review requests and reminders, then watch them work. WFF Inbox is the companion app for WebsitesForFree customers. Sign in with your existing account to get started.