RG&E vs NexGenEAP

We are pleased to offer you an effortless tool that makes it even easier to manage your account! Our free app provides you convenience at your fingertips. With just a few, simple clicks of a button, you can instantly view and pay your bill, report an outage and submit a meter read – and that’s not all! Designed for you... - Pay your bill with just the click of a button! - With secure, Touch or Face ID access, you‘ll be able to view your real-time account balance, payment due date and balance details without entering your account number every time! - Easily report an outage, see your estimated time of restoration and access outage lists and maps to stay informed. - Submit a meter read at your convenience – there’s even a flashlight to help you read the meter! On the go... - Enroll in eBill for online access and convenience and view up to 13 months of bills! - Sign up for AutoPay so your payments can be made automatically, securely, and on time every month. - Enroll in Budget Billing so you’ll always know how much your bill will be! -Sign up for Outage Alerts and stay informed if your power goes out. You will also receive notifications with the latest information about your power outage so you can plan. -Enroll in Meter Read Reminder Alerts and receive a convenient reminder to read your meter on months we’re scheduled to estimate your energy usage. - Update your account profile (email address, mailing address and phone number) and manage your personal preferences.

NexGenEAP is your confidential EAP, Work/Life balance benefit provided by your employer at no cost to you. Your NexGenEAP benefit offers convenient 24/7 access to all benefit components from any device via the NexGenEAP mobile application. Once you have downloaded the app, you can access various resources such as: the Life Event navigator to see which components of the NexGenEAP benefit can assist with a specific life event, a Virtual Concierge to research on any topic, Legal and Financial consultations, and other components like E-learning courses and entertainment discounts.