MEW vs Sahel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MEW
Manage your electricity and water services with this official application. View and pay bills, monitor your consumption, and submit meter readings to control your expenses.
- View bills
- Pay bills
- Monitor consumption
- Enter meter reading
- Control bill value
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The “MEW- PAY” mobile application is being brought to you by the Ministry of Electricity and Water in Kuwait. You can view , pay your bill as well as monitor your consumption. You can also enter the meter reading periodically to get your consumption rate thus helping you to control your bill value.
Sahel
This app provides a unified platform for accessing various government e-services. Citizens and residents can easily perform transactions, receive notifications, and book appointments with government agencies. It aims to simplify government processes and enhance the digital experience for users.
- Access government e-services
- Perform government transactions
- Receive government notifications
- Book government appointments
- View government announcements
- Check personal data status
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"Sahel" App is a Unified Government Application for e-services for various government agencies. Through this application, the citizen and resident can perform their services and transactions easily, quickly, and effectively according to the highest quality standards, to provide a new experience to accomplish government transactions. The App provides an integrated platform for citizens and residents to receive notifications and announcements from all government agencies, gain access to all government services, and contributes to improving the provision of services electronically. Services provided by "Sahel" App: • Data: Enables identifying the status of the relationship for (citizen/resident) with the government through official documents, status, and expiry dates. • Services: Allows applying for services provided by government agencies to the public. • Notifications: Provides alerts and reminders from government agencies to the public that shows the status of the service provided. • Appointments: Can book government appointments via the META central platform. • Announcements: Single window to present government agencies announcements, through which they highlight their services, news, and other information for citizens and residents. App main objectives: • Allow for quick and improved services of government agencies • Simplify government processes and make it easier for citizens and residents to complete government transactions • Reduce the number of auditors required in government agencies and institutions • Facilitate conducting government transactions through electronic applications • Connect services of all government agencies and institutions through a single application • Save time and costs for citizens and residents to complete their government transactions • Eliminate bureaucracy and reduce paperwork • Promote integrity and transparency through digital transformation • Be the starting point in achieving digital transformation in the State of Kuwait
Screenshots
Verdict
The clearest difference is rating: Sahel at 3.9 against MEW's 3.5. Sahel also leads on ratings volume (1.4K vs 357). MEW's advantage is iOS requirement (9.0 vs 13.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sahel holds the better App Store score, 3.9 against 3.5. Both are backed by a comparable volume of ratings — 357 and 1.4K respectively. Written reviews complicate that: 37% of MEW's written reviews are positive against 31% of Sahel's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on November 3, 2026.
| Parameter | MEW | Sahel |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (357 ratings) | 3.9 (1.4K ratings) — better |
| Positive reviews | 37.3% of reviews — better | 31.4% of reviews |
| Number of ratings | 357 | 1.4K — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 9.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 62 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | Ministry of Electricity & Water | Public Authority For Civil Information (PACI - Kuwait) |
Customer experience
MEW
Sahel
User reviews
MEW
From 357 App Store ratingsWhat we love
- 🚀 Convenient online bill payment from home
- ⏱️ Saves time avoiding office queues
- 📊 Consumption tracking and comparison features
- 👍 User-friendly interface and easy navigation
- 💳 Multiple payment options available
Room to improve
- 🐛 App frequently crashes and freezes
- ⚠️ Payment updates not reflecting properly
- 🔄 Slow performance during navigation
- ❌ Cannot edit or update personal information
- 🚫 Registration issues with ID validation
Sahel
From 1.4K App Store ratingsWhat we love
- 🚀 Efficient app
- 👍 User-friendly interface
- 💡 Innovative features
- 🔒 Secure app
Room to improve
- 🐛 App crashes
- 🐛 Compatibility issues
- 🔋 High battery consumption
- 🔍 Lack of English support
Bugs and requests
MEW
Reported bugs
12 issues- App crashes on startup (version 1.1.4)
- Payment processed but not updated in app (24-hour delay issue)
- Double charging on transactions
- Cannot enter card details during payment
- Registration fails with valid ID numbers
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- Phone number field rejects input
- Bill amount not updating after meter reading submission
- Multiple meter payments only processing one account
- Server timeout and 'server too busy' errors
- Keyboard language switching to Arabic preventing number entry
- App requesting update with no available updates
- Meter readings not being recorded by ministry staff
Requested features
13 requests- Ability to add multiple meters/properties
- Partial payment option instead of full amount
- Email and SMS receipt notifications
- Detailed monthly consumption breakdown
- Edit and update personal data functionality
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- Installment/monthly payment plans
- Previous billing history display
- Advance payment/credit balance feature
- Combined payment for electricity, water, and municipality
- PDF invoice export and download
- Stronger password security requirements
- Complaint and feedback submission section
- Font size adjustment for readability
Sahel
Reported bugs
4 issues- App freezes during use
- Incorrect information display
- Login and registration issues
- Notification system not working
Requested features
4 requests- Add English language option
- Integrate with more government services
- Improve notification system
- Allow cancellation of requests
In-app purchases
MEW
No in-app purchases
Sahel
No in-app purchases
