Comparison

Engage Softphone vs DDC ID

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Engage Softphone

Connect to your business phone system to make and receive calls from your mobile device. Manage contacts, transfer calls to internal extensions, and check voicemail on the go. This app provides essential PBX management features for professionals.

Highlights
  • Send and receive business calls
  • View and edit contacts
  • Transfer calls to extensions
  • Manage PBX on the go
  • Check voicemail
Features
Read full description

The Engage Softphone app by DMC allows you to connect to your business phone system to send/receive calls. You can also view and edit your contacts on the go. Transfer to and from internal extensions and manage your business PBX on the go, as well as check up on voicemail.

About

DDC ID

This app facilitates secure identity verification for DBS and right to work checks in the UK. It guides users through scanning identity documents and performing liveness tests to confirm their identity digitally within minutes.

Highlights
  • Digital identity verification
  • DBS checks
  • Right to work checks
  • Document scanning
  • Liveness test
  • Secure data handling
Read full description

DDC ID; the face of identity verification and compliance for DBS & right to work checks. The secure and reliable digital identity app enables you to verify your identity anytime, anywhere. It is only available to clients and applicants submitting DBS and/or right to work applications in the UK, through Due Diligence Checking Limited. How does it work? To begin your journey you will need to enter form details on to the DDC portal, and then obtain a QR code. The organisation that requested the check will have triggered this process by sending you a log-in email, to an online form. This must be completed first. You will then have to confirm you have available documents to complete verification digitally. An on-screen QR code will then be displayed so you can either download DDC ID or login to start your verification session. This is where the DDC ID app allows you to confirm your identity within minutes. Step 1: When prompted by the app, use the camera on your smartphone to visually scan the document to collect data and check the primary security features. If the document has a data chip this will also be scanned for additional information available and cryptographic security features. Step 2: When instructed, the app will guide you to take a selfie and complete a liveness test. Simply follow the on-screen guidance so the app can capture the information, and we can compare the photo against the identity document. Step 3: Return to the online system when prompted to complete and submit your application. The checks take a matter of minutes. Keeping your details safe At Due Diligence Checking Limited we are committed to making sure your data is dealt with appropriately from start to finish in line with data protection legislation and the GDPR. We are externally accredited to ISO 27001, this means that we are constantly testing and reviewing our security systems and ensure data security is one of the primary considerations in all services provided. Once the above steps have been completed DDC ID will auto-delete all the data captured from the scanned documents and liveness test. We do not store or process any of your data on the app, as it is all encrypted and sent to our secure systems for further processing. This makes DDC ID secure, safe and easy to use.

Screenshots

Engage Softphone1 screens
DDC ID4 screens

Verdict

The call

The clearest difference is iOS requirement: Engage Softphone at 14.0 against DDC ID's 16. On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Engage Softphone ships an update every 6 weeks, DDC ID every 2 months. The most recent releases landed on October 24, 2026 and October 16, 2026 respectively.

Scorecard1 real difference · 9 level
Engage Softphone versus DDC ID: the parameters behind the verdict, then further details
ParameterEngage SoftphoneDDC ID
PriceFreeFree
Rating5.0 (1 ratings) — better—
Positive reviews0.0% of reviews7.3% of reviews — better
Number of ratings1 — better—
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS14.0 — better16
Further details — not scored
Size32 MB15 MB
Age rating4+4+
DeveloperData Messaging & Communications LimitedDue Diligence Checking Limited

Customer experience

Engage Softphone

Written reviews5 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

DDC ID

Written reviews55 reviews
Positive7.3%
Neutral1.8%
Negative90.9%

Bugs and requests

Engage Softphone

Not enough reviews yet to summarise bugs or requests.

DDC ID

Reported bugs

9 issues
  • Difficulty reaching servers
  • ID/passport scanning failures
  • QR code not found or deactivated
  • App crashes or freezes
  • Account lockout after multiple failed attempts
Show 4 more
  • Inability to log out
  • App not opening
  • Passport chip scanning issues
  • Process fails without explanation

Requested features

7 requests
  • Provide clear instructions on how to find and use QR codes
  • Improve error handling and provide specific error messages
  • Allow multiple attempts for scanning without lockout
  • Offer alternative submission methods without extra cost
  • Improve app stability and reliability
Show 2 more
  • Simplify the user interface and navigation
  • Consider email submission as an alternative

In-app purchases

None

Engage Softphone

No in-app purchases

None

DDC ID

No in-app purchases

Questions

Is Engage Softphone free?
Engage Softphone is free to download, with no in-app purchases.
Is DDC ID free?
DDC ID is free to download, with no in-app purchases.
Do Engage Softphone or DDC ID have ads?
Neither Engage Softphone nor DDC ID shows ads.
Which is updated more often, Engage Softphone or DDC ID?
Engage Softphone ships an update every 6 weeks, and DDC ID every 2 months. Most recently, Engage Softphone was updated on October 24, 2026 and DDC ID on October 16, 2026.

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