First Step Help vs ARTT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
First Step Help
This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.
- Network tests and diagnostics
- Share test results with support
- Live View sessions
- Router settings check
- Location data for network analysis
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First Step Help runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After running your scan a First Step Internet support agent needs to look at the information collected so please contact after you have run a scan With First Step Help, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check. Note: The location permission gives us access to additional network data
ARTT
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Thermaltake, ARTT, Build an Augmented Reality and furthermore understand our products. -ARTT provides an easier way to engage and interact with our Products. -Adds a new level of play-ability to consumers using Thermaltake products.
Screenshots
Verdict
The clearest difference is update cadence: ARTT at every 2 months against First Step Help's every 4 months. ARTT also leads on iOS requirement (11.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
First Step Help ships an update every 4 months, ARTT every 2 months. The most recent releases landed on October 5, 2026 and October 9, 2026 respectively.
| Parameter | First Step Help | ARTT |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) — better | — |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 2 — better | — |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 56 MB | 107 MB |
| Age rating | 4+ | 4+ |
| Developer | First Step Internet, L.L.C. | Thermaltake Technology Co., Ltd. |
In-app purchases
First Step Help
No in-app purchases
ARTT
No in-app purchases
