First Step Help vs ICP Inc.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
First Step Help
This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.
- Network tests and diagnostics
- Share test results with support
- Live View sessions
- Router settings check
- Location data for network analysis
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First Step Help runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After running your scan a First Step Internet support agent needs to look at the information collected so please contact after you have run a scan With First Step Help, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check. Note: The location permission gives us access to additional network data
ICP Inc.
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Information at your fingertips! This app gives you direct access to your account balance, location and contract information. It also gives you the ability to store and process payment and request service work and deliveries directly through the app.
Screenshots
Verdict
The clearest difference is iOS requirement: ICP Inc. at 12.2 against First Step Help's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
First Step Help ships an update every 5 months, ICP Inc. every 4 months. The most recent releases landed on September 18, 2026 and September 10, 2026 respectively.
| Parameter | First Step Help | ICP Inc. |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) — better | — |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 2 — better | — |
| Update frequency | Every 5 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 12.2 — better |
| Further details — not scored | ||
| Size | 55 MB | 56 MB |
| Age rating | 4+ | 4+ |
| Developer | First Step Internet, L.L.C. | Rural Computer Consultants, Inc. |
In-app purchases
First Step Help
No in-app purchases
ICP Inc.
No in-app purchases
Questions
Is First Step Help free?
Is ICP Inc. free?
Do First Step Help or ICP Inc. have ads?
Which is updated more often, First Step Help or ICP Inc.?
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