Comparison

First Step Help vs ICP Inc.

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

First Step Help

This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.

Highlights
  • Network tests and diagnostics
  • Share test results with support
  • Live View sessions
  • Router settings check
  • Location data for network analysis
Features
Read full description

First Step Help runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After running your scan a First Step Internet support agent needs to look at the information collected so please contact after you have run a scan With First Step Help, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check. Note: The location permission gives us access to additional network data

About

ICP Inc.

Features
Read full description

Information at your fingertips! This app gives you direct access to your account balance, location and contract information. It also gives you the ability to store and process payment and request service work and deliveries directly through the app.

Screenshots

First Step Help3 screens
ICP Inc.3 screens

Verdict

The call

The clearest difference is iOS requirement: ICP Inc. at 12.2 against First Step Help's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

First Step Help ships an update every 5 months, ICP Inc. every 4 months. The most recent releases landed on September 18, 2026 and September 10, 2026 respectively.

Scorecard1 real difference · 9 level
First Step Help versus ICP Inc.: the parameters behind the verdict, then further details
ParameterFirst Step HelpICP Inc.
PriceFreeFree
Rating3.0 (2 ratings) — better—
Positive reviews100.0% of reviews—
Number of ratings2 — better—
Update frequencyEvery 5 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.012.2 — better
Further details — not scored
Size55 MB56 MB
Age rating4+4+
DeveloperFirst Step Internet, L.L.C.Rural Computer Consultants, Inc.

In-app purchases

None

First Step Help

No in-app purchases

None

ICP Inc.

No in-app purchases

Questions

Is First Step Help free?
First Step Help is free to download, with no in-app purchases.
Is ICP Inc. free?
ICP Inc. is free to download, with no in-app purchases.
Do First Step Help or ICP Inc. have ads?
Neither First Step Help nor ICP Inc. shows ads.
Which is updated more often, First Step Help or ICP Inc.?
First Step Help ships an update every 5 months, and ICP Inc. every 4 months. Most recently, First Step Help was updated on September 18, 2026 and ICP Inc. on September 10, 2026.

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