Comparison

First Step Help vs Fiber Field Kit

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

First Step Help

This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.

Highlights
  • Network tests and diagnostics
  • Share test results with support
  • Live View sessions
  • Router settings check
  • Location data for network analysis
Features
Read full description

First Step Help runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After running your scan a First Step Internet support agent needs to look at the information collected so please contact after you have run a scan With First Step Help, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check. Note: The location permission gives us access to additional network data

About

Fiber Field Kit

This app provides field reference tools for fiber technicians, including color coding, loss budget calculations, and optical power conversions. It works offline and without ads, offering features like conduit fill percentages and PON splitter loss calculations. Job records and saved setups are available via a one-time unlock.

Highlights
  • Color code strand to buffer tube and fiber
  • Itemized plant loss budget calculations
  • Optical power conversion (dBm to mW, µW, nW)
  • PON splitter insertion loss calculation
  • Conduit fill percentage and jam ratio warnings
  • Job record saving and PDF export
  • Saved setup configurations
Features
Read full description

Field reference for fiber technicians. Works with no signal, no account, and no ads. COLOR CODE Strand number to buffer tube and fiber color, and back. Every construction from 12F to 1728F, loose tube and ribbon, plus custom builds for whatever your cable sheet says. Tap any strand to see its neighbors in the tube. LOSS BUDGET Itemized plant loss — fiber, connectors, splices — against TIA-568 allowances you can edit to match your own spec. Add your transceiver figures and it tells you whether the link closes and how far the budget actually reaches. OPTICAL POWER dBm to mW, µW and nW. Two meter readings to loss in dB, with the share of light that survives. PON SPLIT Splitter insertion loss for 1:2 through 1:128, checked against the Class B+ and C+ windows — including the minimum, so you catch a receiver overload on a short drop. CONDUIT FILL NEC Chapter 9 fill percentage, the largest cable count that still complies, and jam ratio warnings. BUILT FOR THE FIELD A grid of keys sized for a gloved thumb, large type, and a dark theme that won't wreck your night vision at 4am. Every tool is one tap from the first screen. HONEST ABOUT ITS LIMITS Past three passes through the TIA-598 sequence, buffer tube marking is manufacturer-specific. This app says so instead of inventing a color. Edit a loss allowance and it stops citing the standard it no longer follows. Nothing shows a reading you did not take. JOB RECORDS (one-time unlock) Record each splice at the closure with its measured loss, checked against your job's spec as you enter it. Save and next keeps the cables and steps the strand numbers on. When the work is done, export the whole job as a PDF closeout package — with anything still outstanding listed up front, so nothing gets handed over looking finished when it isn't. SAVED SETUPS (one-time unlock) Keep the links and cables you build every morning — span, elements, allowances, optics, custom constructions — under a name, and load one back in a tap. It saves what you entered, never a result, so a saved setup always recalculates against the current numbers. Every reference tool above is free, and stays free. The unlocks add the work you take away from the job, not the answers you need at the closure. No account. No tracking. Nothing leaves your phone.

Screenshots

First Step Help3 screens
Fiber Field Kit4 screens

Verdict

The call

The clearest difference is review sentiment: First Step Help at 100% against Fiber Field Kit's 0%. First Step Help also leads on rating (3.0 vs 1.0) and in-app purchases (none vs 2). Fiber Field Kit's advantage is update cadence (every 2 weeks vs every 3 months) and iOS requirement (15.0 vs 17.0). On price, ratings volume, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Fiber Field Kit sells 2 one-off in-app purchases. First Step Help asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

First Step Help holds the better App Store score, 3.0 against 1.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively. Written reviews point the same way: 100% of First Step Help's written reviews are positive against 0% of Fiber Field Kit's.

UpkeepUpdate frequency

First Step Help ships an update every 3 months, Fiber Field Kit every 2 weeks. The most recent releases landed on November 3, 2026 and October 31, 2026 respectively.

Scorecard6 real differences · 4 level
First Step Help versus Fiber Field Kit: the parameters behind the verdict, then further details
ParameterFirst Step HelpFiber Field Kit
PriceFreeFree
Rating3.0 (2 ratings) — better1.0 (1 ratings)
Positive reviews100.0% of reviews — better0.0% of reviews
Number of ratings2 — better1
Update frequencyEvery 3 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.0 — better
Further details — not scored
Size57 MB19 MB
Age rating4+4+
DeveloperFirst Step Internet, L.L.C.Anthony Compofelice

Customer experience

First Step Help

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Fiber Field Kit

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

First Step Help

No in-app purchases

2 purchases

Fiber Field Kit

One-time2
  • Saved Setups$2.99
  • Job Records$6.99

Questions

Is First Step Help free?
First Step Help is free to download, with no in-app purchases.
Is Fiber Field Kit free?
Fiber Field Kit is free to download, with in-app purchases available.
Which has better reviews, First Step Help or Fiber Field Kit?
First Step Help is rated higher. First Step Help averages 3.0 out of 5 from 2 ratings, while Fiber Field Kit averages 1.0 from 1 ratings.
Do First Step Help or Fiber Field Kit have ads?
Neither First Step Help nor Fiber Field Kit shows ads.
Which is updated more often, First Step Help or Fiber Field Kit?
First Step Help ships an update every 3 months, and Fiber Field Kit every 2 weeks. Most recently, First Step Help was updated on November 3, 2026 and Fiber Field Kit on October 31, 2026.

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