Manage My Care vs InteliCare Connect
Price, ratings, monetisation and update history for both apps, side by side โ with what reviewers say about each.
Manage My Care
This app allows patients and their carers to digitally manage WA Health public outpatient appointments and referrals. Users can track appointment details, update personal information, and for participating clinics, request rescheduling or cancellations. It also provides notifications and essential information for upcoming appointments.
- Track appointments and referrals
- Update patient information
- Reschedule or cancel appointments
- Receive appointment notifications
- View appointment details and instructions
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Manage My Care gives you access to outpatient appointment and referral information at all WA public hospital and health services. It lets you: โข view dates and times of future appointments as well as referral information โข update your contact details (e.g. address and phone numbers) โข request to reschedule or cancel upcoming outpatient appointments for participating clinics โข receive notifications about appointments and referrals โข view directions, location, instructions and requirements for upcoming appointments.
InteliCare Connect
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InteliCare Connect is designed for staff, carers, and nurses working in residential aged care facilities. The app helps you quickly respond to resident calls, staff assist requests, and emergency alerts, ensuring timely and coordinated care. Key features include: Real-time alerts: Receive and respond to resident and staff calls instantly. Team visibility: See who is attending each alert to avoid duplication and improve response times. Resident & equipment search: Quickly locate residents or essential equipment, such as wheelchairs, within the facility. Staff duress protection: Trigger duress alerts to notify colleagues immediately in emergencies. Mark calls as attended when near the resident, saving time and improving accuracy. With InteliCare Connect, your team can work together more efficiently, improve resident safety, and deliver faster, more coordinated care.
Screenshots
Verdict
The clearest difference is update cadence: InteliCare Connect at every 3 weeks against Manage My Care's every 10 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Manage My Care ships an update every 10 months, InteliCare Connect every 3 weeks. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.
| Parameter | Manage My Care | InteliCare Connect |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 21.1% of reviews | โ |
| Update frequency | Every 10 months | Every 3 weeks โ better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | โ |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.2 | 15.1 โ better |
| Further details โ not scored | ||
| Size | 4 MB | 27 MB |
| Age rating | 17+ | 17+ |
| Developer | Metropolitan Health Service Department of Heath | Intelicare Holdings Limited |
Bugs and requests
Manage My Care
Reported bugs
85 issues- Doesn't remember login details
- Requires 2FA every time
- Useless notifications
- Emails lack change details
- App stopped working
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- Locks you out
- PIN won't communicate
- Password reset doesn't work
- App keeps logging out
- Cannot log in
- Won't send code
- Clunky app
- Fields don't auto-fill
- Doesn't adjust to screen size
- Issues logging in, goes to webpage
- Buttons missing on webpage
- Terrible when it doesn't work
- Won't let me log in
- Hours wasted on login
- Not all appointments show
- Manual addition needed
- No Face ID/biometrics
- Requires PIN every time
- Cannot log in without calling
- Password reset impossible without phone
- Doesn't upload referrals
- Referrals lack info
- Cannot add children
- No ultrasounds/radiology shown
- Inaccurate appointment details
- Slow and inconsistent
- Login issues, PIN incorrect
- Password incorrect after reset
- Information delayed
- Inputting PIN not working
- Internal error on login
- Referrals are missing
- Very glitchy
- Upcoming appointments don't display
- Only some appointments show
- Difficult to set up
- PIN not correct after months
- Cannot log in, won't send code
- PIN issues, not accepted
- Password always wrong
- Cannot log in for months
- PIN correct but says incorrect
- Information not kept up to date
- Response to appointment not shown
- Reverts to email/password login
- Deleted account for no reason
- Dropped PIN/password
- Reset code not received
- Holding page, doesn't load info
- Thinking error after PIN
- More hassle than worth
- Reschedule functions don't work
- Login is a nightmare
- Bugs need fixing
- Interface not usable
- Bad design
- Date picker broken
- Web-ui implementation garbage
- Difficulty adding DOB
- Rejecting passwords, impossible to log in
- Cannot open app
- Wasted taxpayer money
- Poorly designed child info addition
- Code incorrect after reset
- Improperly designed app
- App will not open
- Inaccurate information
- Random login validation
- Email link often doesn't work
- Appointment details incomplete/inaccurate
- Setting up is a nightmare
- App doesn't like pressing enter after PIN
- Cannot change/cancel/confirm appointments
- Harmed care by discontinuing treatment
- Confirm button disappears
- User interface not for mobile
- Controls pop up off screen
- Badly made webpage zoom
- Notification update, no visible change
- Cannot see changes or confirm appointments
Requested features
25 requests- Remember login details and use biometrics
- Add notifications for new appointments
- Ability to add appointments manually
- Include mechanism/contact details for appointment makers
- Facial recognition login
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- Ability to reschedule all appointments
- Auto reminder if a year passes without appointment
- Expand to all hospitals
- Export appointments to email client
- Add 'add to calendar' button for Apple and Google Calendar
- Upgrades to appointment scheduling and notifications in real time
- Changes to engagement with carers post 16 years
- Increase sections displaying times and dates for vision issues
- Add patient name to text messages
- Include clinician, location, and notes section
- Expand across the whole of WA health
- Fix date picker and web-ui implementation
- Improve adding DOB for dates past the second line
- Improve adding child info, screen scrolling
- Fix bug where year is on third line for DOB
- Fix bug where days are only first two rows
- Fix bug where confirm button disappears
- Improve user interface for mobile phones
- Fix controls popping up off screen
- Fix webpage zoom behavior
InteliCare Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Manage My Care
No in-app purchases
InteliCare Connect
No in-app purchases





