Free

Details

  • Released
  • Updated
  • December 8, 2019
  • April 1, 2026

Features

Manage My Care screenshot #1 for iPhone
Manage My Care screenshot #2 for iPhone
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Manage My Care screenshot #5 for iPhone
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About

This app allows patients and their carers to digitally manage WA Health public outpatient appointments and referrals. Users can track appointment details, update personal information, and for participating clinics, request rescheduling or cancellations. It also provides notifications and essential information for upcoming appointments.

✓Track appointments and referrals
✓Update patient information
✓Reschedule or cancel appointments
✓Receive appointment notifications
✓View appointment details and instructions
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What users say

What's New in Manage My Care

3.0.3

April 1, 2026

Manage My Care now includes: • a refreshed design • simpler and more secure login • expanded reschedule options • instant appointment notifications.

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User reviews

Unusable

All this app does is let you know when you have an appointment. It does that but it doesn’t prompt or store your email and password ( so you have to know them. Won’t remember from passwords or chrome). It has two factor authentication but sends to your email so you need to open your client etc rather than just using a text. Doesn’t use faceID etc. web version slightly better.
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Constant password issues pathetic for such a critical application within healthcare

Data leak

In January 2026 and today I received txt messages from this App about medical practices accessing my medical records in this state, and today interstate. I have never visited these practices . However an adult family member had, but is not on my Medicare card or linked to me. Very Concerned. Advice others not to use App until fixed.
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Updated Version is Out Of Date

Logged into the new version and all history was gone. Has since rebooted which is good. Word of warning to those who rely upon this app for their appts, this app no longer shows all upcoming appts even when they’re from the same hospital and same clinic. Always check with the hospital and check the emails and sms messages directly from the hospital.
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It was better before

Firstly- this app literally helps me to stay alive so I’m grateful for it.

However since the update, I can no longer stay logged in, so every time I want to use it I must relogin and verify with the code sent to my email etc - so it slows down the process significantly.

It also frequently crashes upon opening which is annoying and unpredictable.

If it were easier to access, I’d have no problems with it
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Developer apps

User experience

🐞

Reported Bugs

85 issues

Doesn't remember login details

Bug

Requires 2FA every time

Bug

Useless notifications

Bug

Emails lack change details

Bug

App stopped working

Bug

Locks you out

Bug

PIN won't communicate

Bug

Password reset doesn't work

Bug

App keeps logging out

Bug

Cannot log in

Bug

Won't send code

Bug

Clunky app

Bug

Fields don't auto-fill

Bug

Doesn't adjust to screen size

Bug

Issues logging in, goes to webpage

Bug

Buttons missing on webpage

Bug

Terrible when it doesn't work

Bug

Won't let me log in

Bug

Hours wasted on login

Bug

Not all appointments show

Bug

Manual addition needed

Bug

No Face ID/biometrics

Bug

Requires PIN every time

Bug

Cannot log in without calling

Bug

Password reset impossible without phone

Bug

Doesn't upload referrals

Bug

Referrals lack info

Bug

Cannot add children

Bug

No ultrasounds/radiology shown

Bug

Inaccurate appointment details

Bug

Slow and inconsistent

Bug

Login issues, PIN incorrect

Bug

Password incorrect after reset

Bug

Information delayed

Bug

Inputting PIN not working

Bug

Internal error on login

Bug

Referrals are missing

Bug

Very glitchy

Bug

Upcoming appointments don't display

Bug

Only some appointments show

Bug

Difficult to set up

Bug

PIN not correct after months

Bug

Cannot log in, won't send code

Bug

PIN issues, not accepted

Bug

Password always wrong

Bug

Cannot log in for months

Bug

PIN correct but says incorrect

Bug

Information not kept up to date

Bug

Response to appointment not shown

Bug

Reverts to email/password login

Bug

Deleted account for no reason

Bug

Dropped PIN/password

Bug

Reset code not received

Bug

Holding page, doesn't load info

Bug

Thinking error after PIN

Bug

More hassle than worth

Bug

Reschedule functions don't work

Bug

Login is a nightmare

Bug

Bugs need fixing

Bug

Interface not usable

Bug

Bad design

Bug

Date picker broken

Bug

Web-ui implementation garbage

Bug

Difficulty adding DOB

Bug

Rejecting passwords, impossible to log in

Bug

Cannot open app

Bug

Wasted taxpayer money

Bug

Poorly designed child info addition

Bug

Code incorrect after reset

Bug

Improperly designed app

Bug

App will not open

Bug

Inaccurate information

Bug

Random login validation

Bug

Email link often doesn't work

Bug

Appointment details incomplete/inaccurate

Bug

Setting up is a nightmare

Bug

App doesn't like pressing enter after PIN

Bug

Cannot change/cancel/confirm appointments

Bug

Harmed care by discontinuing treatment

Bug

Confirm button disappears

Bug

User interface not for mobile

Bug

Controls pop up off screen

Bug

Badly made webpage zoom

Bug

Notification update, no visible change

Bug

Cannot see changes or confirm appointments

Bug
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Requested Features

25 requests

Remember login details and use biometrics

Feature

Add notifications for new appointments

Feature

Ability to add appointments manually

Feature

Include mechanism/contact details for appointment makers

Feature

Facial recognition login

Feature

Ability to reschedule all appointments

Feature

Auto reminder if a year passes without appointment

Feature

Expand to all hospitals

Feature

Export appointments to email client

Feature

Add 'add to calendar' button for Apple and Google Calendar

Feature

Upgrades to appointment scheduling and notifications in real time

Feature

Changes to engagement with carers post 16 years

Feature

Increase sections displaying times and dates for vision issues

Feature

Add patient name to text messages

Feature

Include clinician, location, and notes section

Feature

Expand across the whole of WA health

Feature

Fix date picker and web-ui implementation

Feature

Improve adding DOB for dates past the second line

Feature

Improve adding child info, screen scrolling

Feature

Fix bug where year is on third line for DOB

Feature

Fix bug where days are only first two rows

Feature

Fix bug where confirm button disappears

Feature

Improve user interface for mobile phones

Feature

Fix controls popping up off screen

Feature

Fix webpage zoom behavior

Feature

FAQ

What does Manage My Care do?

Manage My Care is a free app and web portal designed to help patients and carers digitally track their WA Health public outpatient appointments and referrals. It allows for convenient management of appointment details, personal information updates, and appointment rescheduling or cancellation for participating clinics.

What are the key features of Manage My Care?

Key features include viewing future appointment dates and times, accessing referral information, requesting to reschedule or cancel appointments (for participating clinics), updating patient details, receiving notifications about appointments and referrals, and viewing directions, location, instructions, and requirements for upcoming appointments.

Is Manage My Care free to use?

Yes, Manage My Care is a free app and web portal. There are no costs associated with downloading or using its core functionalities for managing your WA Health appointments and referrals.

Who is the target audience for this app?

This app is intended for patients and their carers who need to manage their WA Health public outpatient appointments and referrals. It aims to provide a convenient and accessible way to stay informed and in control of healthcare scheduling.

Can I reschedule or cancel appointments through the app?

Yes, you can request to reschedule or cancel appointments through the app, but this functionality is only available for participating clinics. The app will indicate which clinics support these features.