Comparison

SG Connect vs Metro Bank Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SG Connect

Manage your bank accounts easily, quickly, and securely with this mobile application. Access account balances, transaction history, and download your RIB. Find nearby ATMs and branches, and view currency exchange rates.

Highlights
  • Account balance and history check
  • Download RIB
  • Transaction recap
  • Geolocation of branches and ATMs
  • Currency exchange rates
  • Secure access with password
Features
Read full description

Avec SG Connect, l’appli mobile des filiales africaines de Société Générale, gérée par Société Générale African Business Services, Gérer votre compte simplement, rapidement et en toute sécurité ! AVANTAGES L'appli mobile SG Connect simplifie votre relation avec la banque : 1. Facilitation du quotidien : Plus besoin de me déplacer en agence pour mes opérations courantes. Le service est disponible 24/7. 2. Temps réel : mes opérations sont traitées de manière instantanée (en temps réel) 3. Sécurité : L’accès à l’application mobile ainsi que la validation de toutes opérations transactionnelles exigent systématiquement la saisie d’un mot de passe. 4. Simplicité d’utilisation : L’application est facile d’usage avec une interface ergonomique et intuitive qui rend la navigation fluide. ESPACES L’appli mobile m’offre deux espaces de navigation : - Un espace Public : je peux y accéder sans authentification et bénéficier d’un ensemble de services pratiques (géo localisation d’une agence ou d’un Distributeur Automatique de Billets (DAB), consultation des contacts utiles, consultation du cours des devises, …) - mon espace sécurisé : il suffit que j’active mon compte pour y accéder de manière sécurisée et bénéficier de toutes les fonctionnalités liées à la gestion de mes comptes bancaires. Je peux consulter mes comptes, … FONCTIONNALITES L’appli mobile m’offre plusieurs fonctionnalités : - Consulter le solde et l’historique de mes comptes (courant et épargne), - Télécharger votre RIB ; - Recap des Opérations, - Géolocaliser une agence ou un distributeur automatique de billets ; - Mise à disposition d’un catalogue de produits pour découvrir les offres et services de la banque. - Fonctionnalité Bourse en ligne pour consulter les marchés, passer vos ordres et suivre vos portefeuilles. ... Et bien d'autres services à découvrir

About

Metro Bank Authenticator

This app provides a secure and convenient way for Metro Bank Business customers to authenticate online banking actions. It replaces the need for a physical security device, allowing for quick verification of logins, payments, and account changes directly from your mobile.

Highlights
  • Authenticate online banking actions
  • Secure login verification
  • Approve new payment setups
  • Confirm account changes
  • Replaces physical security devices
  • Convenient mobile authentication
Features
Read full description

We believe that people come first, and that everyone deserves a great experience every step of the way – whether it’s on our app, online or face to face. We’re here to make your life (and your banking) easier, which is why we’ve created our Authenticator app for our Metro Bank Business customers. Need some help? Our Local Business Managers and Relationship Managers are on hand to support you and your business. Features: You can use this app to authenticate certain actions on your Metro Bank Business online banking, like logging in, setting up new payments, or making changes to your account. It only takes a few taps – and there’s no need to worry about finding your physical security device. Metro Bank’s Authenticator app is available for customers registered for Commercial Online Banking and Business Online Plus. Standard data charges from your mobile service provider may apply. Help and support: If you experience any issues downloading or registering the Metro Bank Authenticator app, please visit us in store or call us on 0345 08 08 500. Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC. more

Screenshots

SG Connect4 screens
Metro Bank Authenticator3 screens

Verdict

The call

The clearest difference is update cadence: SG Connect at every 3 weeks against Metro Bank Authenticator's every 12 months. SG Connect also leads on review sentiment (13% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

SG Connect ships an update every 3 weeks, Metro Bank Authenticator every 12 months. The most recent releases landed on September 15, 2026 and September 17, 2026 respectively.

Scorecard2 real differences · 8 level
SG Connect versus Metro Bank Authenticator: the parameters behind the verdict, then further details
ParameterSG ConnectMetro Bank Authenticator
PriceFreeFree
Rating2.5 (102 ratings) — better—
Positive reviews13.3% of reviews — better0.0% of reviews
Number of ratings102 — better—
Update frequencyEvery 3 weeks — betterEvery 12 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.514.0 — better
Further details — not scored
Size112 MB12 MB
Age rating4+4+
DeveloperSGABSMetroBank

Customer experience

SG Connect

All ratings102 ratings
Positive32.4%
Neutral5.9%
Negative61.8%
Written reviews75 reviews
Positive13.3%
Neutral17.3%
Negative69.3%

Metro Bank Authenticator

Written reviews19 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

SG Connect

Reported bugs

24 issues
  • App does not open
  • App crashes frequently
  • Login fails with FaceID
  • Password entry issues
  • App is unavailable/service unavailable message
Show 19 more
  • Update banner persists after update
  • App not working with latest iOS versions
  • Username/user number erased after update
  • App freezes on launch
  • Cannot access account after login
  • Error message during transfers
  • Two-step verification code not received
  • Cannot access menu after reinstallation
  • App not working on iPhone
  • App redirects to safari for login
  • Cannot view financial information
  • Login issues with 8-character password requirements
  • Remember me function not working
  • Transaction history before October not available
  • Verification code not sent to phone
  • App asks to update but downloads a different app
  • Cannot authenticate with new version
  • Cannot connect to YUP functionality
  • Password change not working

Requested features

15 requests
  • Add Face ID/biometric login
  • Implement instant notifications
  • Enable mobile money transfers (bank to wallet, wallet to bank)
  • Add bill payment functionality
  • Allow viewing of personal information (address, email, phone)
Show 10 more
  • Improve transaction history display and export options (Excel, CSV)
  • Allow multiple SGC accounts in one app
  • Show transaction costs
  • Support for English in Cameroon
  • Add card-less withdrawals
  • Improve user interface and ergonomics
  • Allow larger transaction amounts
  • Enable remote management of card options
  • Add dark mode
  • Allow viewing of sender name for transfers/deposits

Metro Bank Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SG Connect

No in-app purchases

None

Metro Bank Authenticator

No in-app purchases

Questions

Is SG Connect free?
SG Connect is free to download, with no in-app purchases.
Is Metro Bank Authenticator free?
Metro Bank Authenticator is free to download, with no in-app purchases.
Do SG Connect or Metro Bank Authenticator have ads?
Neither SG Connect nor Metro Bank Authenticator shows ads.
Which is updated more often, SG Connect or Metro Bank Authenticator?
SG Connect ships an update every 3 weeks, and Metro Bank Authenticator every 12 months. Most recently, SG Connect was updated on September 15, 2026 and Metro Bank Authenticator on September 17, 2026.

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