Synology Active Insight vs Vision Helpdesk Client
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Synology Active Insight
Monitor the health and performance of multiple Synology NAS devices from a single account. Receive system event notifications with troubleshooting guidance directly on your mobile device. View current performance and storage summaries for your NAS systems.
- Multi-NAS monitoring
- System health and performance tracking
- Event notifications
- Troubleshooting guidance
- Storage summary view
- Mobile access
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**Synology NAS and a Synology Account are required for this Application.** **DiskStation Manager 7.2 (or above) and Active Insight package 2.0.0 (or above) are required.** Synology Active Insight is a health monitoring solution that supports multiple Synology NAS system health and performance monitoring under one Synology Account. You may receive system events with detailed troubleshooting actions from Synology with your mobile device. You may view the current performance and storage summary of your Synology NAS.
Vision Helpdesk Client
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The vision helpdesk client App is used for the end-user clients to check and view their incidents that they have submitted, change the incident status, priority and reply the incident. The App has login screen with login details or OTP (Optional Via API only) and web view after login to load the pages. In case of any crash, the log is maintained at web-end. Location i.e. latitude and longitude is used to capture Geo location while submitting incident. There is no illegal activity to this app. To check working, you can use the following details: URL - https://sachinc.visionhelpdesk.com user name - sachin.s.chaudhari@gmail.com password - sachin@123
Screenshots
Verdict
Synology Active Insight and Vision Helpdesk Client are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | Synology Active Insight | Vision Helpdesk Client |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (32 ratings) — better | — |
| Positive reviews | 22.7% of reviews | — |
| Number of ratings | 32 — better | — |
| Update frequency | Every 6 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 25 MB | 22 MB |
| Age rating | 4+ | 17+ |
| Developer | Synology Inc. | JPK Software Solutions PRIVATE LIMITED |
In-app purchases
Synology Active Insight
No in-app purchases
Vision Helpdesk Client
No in-app purchases
Questions
Is Synology Active Insight free?
Is Vision Helpdesk Client free?
Do Synology Active Insight or Vision Helpdesk Client have ads?
Other comparisons
