Field Desk 6 vs Client

Outstanding service in the field is the key to customer satisfaction. The Broom Street "Field Desk" mobile app for QAD gives field engineers anywhere, anytime access to relevant information from mobile devices. By bringing the right resources, knowledge, and information to the point of interaction, you can enhance the productivity of your field service engineers and improve the efficiency of service operations, while maximizing value from your QAD SSM Application. Field Desk 6 uses our new V6 of the web services for even more functionality! Business Challenges: • Deliver exceptional field service and maintain profitability • Improve efficiency and productivity of field service engineers • Make optimal use of Resources • Get Timely and accurate information from the field Business Benefits: • Raise customer satisfaction by meeting Service Level Agreements • Increase productivity of field service engineers • Lower Costs • Manage Spare Parts Inventory • Capture high quality Data with Real/Time Data collection at customer sites Features: • Alerts: o Notify Engineers of New Service Calls to Accept/Reject o Notify status of Material Orders • Review Calls: o Empower Engineers to view Critical Call Information to make timely decisions • Record Activity: o Record Call Activity such as ETA/Arrival/Labor/Expenses/Faults/Notes • GPS Integration: o Integrate GPS Capabilities of Device to Route you to the call • Record Images: o Using your Mobile Device Record/Capture Images related to your call • Order Inventory: o Need spare parts? Use your mobile Device to Order Inventory • Review Inventory: o Review your Field Service inventory and Make Cycle Count Adjustments as Needed • Install Base: o Review/Update your Installed Base Records

Client Link is an all-in-one client management platform built for solo professionals who want to run their business without juggling multiple tools. Designed for coaches, trainers, consultants, tutors, and freelancers, Client Link helps you manage clients, meetings, messages and payments from one simple app. With Client Link, you can: • Schedule sessions and manage availability • Accept payments securely through Stripe • Host video sessions directly in-app • Chat with clients and share files • Track progress, notes, and tasks • Send reminders and manage bookings • Keep everything organized in one place Client Link is built to be simple, fast, and mobile-friendly so you can spend less time managing software and more time working with clients. Whether you’re booking your first consultation or managing dozens of clients, Client Link keeps your business running smoothly.