Comparison

Newark Connect vs Murphy Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Newark Connect

Report non-emergency neighborhood issues with precise GPS location tagging. Citizens can categorize observations, upload photos, and track the status of their reports anonymously. Submitted issues are routed to the correct municipal departments for resolution.

Highlights
  • Report non-emergency issues
  • Accurate GPS location tagging
  • Categorize observations
  • Upload photos
  • Anonymous reporting
  • Track report status
Features
Read full description

Newark Connect is a reporting tool, allowing citizens to identify and report non-emergency neighborhood observations. This app can offer an accurate GPS location to pin-point the location being reported within the City of Newark. The app also provides you a list of categories to choose for the item being reported. Through this app, citizens can also anonymously file reports, complaints, upload photos, and review existing reports. Once an issue is reported, a ticket will be created and routed to the appropriate municipal department as well as the City 4311 center. Citizens can track the status of reported issues and even view observations submitted by others.

About

Murphy Connect

Report community issues, manage utility bills, and contact city services. Track the status of your requests and follow those of your neighbors to help streamline resolutions.

Highlights
  • Report community issues
  • Track request status
  • Follow neighbor requests
  • Manage utility bills
  • Contact city staff
  • Reserve park facilities
Features
Read full description

Murphy Connect is your official one-stop shop for all things Murphy! This intuitive app empowers you to take an active role in your community. Easily engage with staff using GPS on your smartphone to pinpoint the location of a request. Get live updates as your request moves from submitted, acknowledged, to completed. Additionally, you can “follow” requests from neighbors to minimize duplicate reports, and resulting in shorter completion times. Features: - Effortlessly report potholes, sidewalk issues, overgrown lots, and other non-emergency concerns that impact daily life. - Enhance accuracy by including a photo with your submission. - Manage and pay your utility bill. - Contact our Police Non-Emergency staff with a single click. - Reserve a park or pavilion. - Call City Hall directly for any inquiries.

Screenshots

Newark Connect4 screens
Murphy Connect4 screens

Verdict

The call

The clearest difference is rating: Murphy Connect at 5.0 against Newark Connect's 4.2. Murphy Connect also leads on update cadence (every 3 months vs every 12 months). Newark Connect's advantage is ratings volume (70 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Murphy Connect holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: Newark Connect has 70 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Newark Connect ships an update every 12 months, Murphy Connect every 3 months. The most recent releases landed on October 18, 2026 and October 2, 2026 respectively.

Scorecard3 real differences · 7 level
Newark Connect versus Murphy Connect: the parameters behind the verdict, then further details
ParameterNewark ConnectMurphy Connect
PriceFreeFree
Rating4.2 (70 ratings)5.0 (3 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings70 — better3
Update frequencyEvery 12 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS18.017.6 — better
Further details — not scored
Size145 MB142 MB
Age rating12+12+
DeveloperCity of Newark, NJCity of Murphy

Customer experience

Newark Connect

All ratings70 ratings
Positive80.0%
Neutral4.3%
Negative15.7%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Murphy Connect

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Newark Connect

No in-app purchases

None

Murphy Connect

No in-app purchases

Questions

Is Newark Connect free?
Newark Connect is free to download, with no in-app purchases.
Is Murphy Connect free?
Murphy Connect is free to download, with no in-app purchases.
Which has better reviews, Newark Connect or Murphy Connect?
Murphy Connect is rated higher. Newark Connect averages 4.2 out of 5 from 70 ratings, while Murphy Connect averages 5.0 from 3 ratings.
Do Newark Connect or Murphy Connect have ads?
Neither Newark Connect nor Murphy Connect shows ads.
Which is updated more often, Newark Connect or Murphy Connect?
Newark Connect ships an update every 12 months, and Murphy Connect every 3 months. Most recently, Newark Connect was updated on October 18, 2026 and Murphy Connect on October 2, 2026.

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