CoServ vs Murphy Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CoServ
Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.
- Secure bill payment
- View account balance and due date
- Manage recurring payments
- Track monthly gas and electricity usage
- Compare usage to temperature and neighborhood averages
- Monitor service news and events
- View outage information on a map
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App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.
Murphy Connect
Report community issues, manage utility bills, and contact city services. Track the status of your requests and follow those of your neighbors to help streamline resolutions.
- Report community issues
- Track request status
- Follow neighbor requests
- Manage utility bills
- Contact city staff
- Reserve park facilities
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Murphy Connect is your official one-stop shop for all things Murphy! This intuitive app empowers you to take an active role in your community. Easily engage with staff using GPS on your smartphone to pinpoint the location of a request. Get live updates as your request moves from submitted, acknowledged, to completed. Additionally, you can “follow” requests from neighbors to minimize duplicate reports, and resulting in shorter completion times. Features: - Effortlessly report potholes, sidewalk issues, overgrown lots, and other non-emergency concerns that impact daily life. - Enhance accuracy by including a photo with your submission. - Manage and pay your utility bill. - Contact our Police Non-Emergency staff with a single click. - Reserve a park or pavilion. - Call City Hall directly for any inquiries.
Screenshots
Verdict
The clearest difference is rating: Murphy Connect at 5.0 against CoServ's 2.2. CoServ's advantage is ratings volume (122 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Murphy Connect holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: CoServ has 122 ratings behind it against 3, so its average is the more settled of the two.
CoServ ships an update every 2 months, Murphy Connect every 3 months. The most recent releases landed on September 12, 2026 and September 15, 2026 respectively.
| Parameter | CoServ | Murphy Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (122 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 11.3% of reviews | — |
| Number of ratings | 122 — better | 3 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 30 MB | 142 MB |
| Age rating | 17+ | 12+ |
| Developer | Denton County Electric Cooperative | City of Murphy |
Customer experience
CoServ
Murphy Connect
Bugs and requests
CoServ
Reported bugs
18 issues- App crashes when viewing usage data
- App crashes when checking unbilled electric usage
- App freezes on sign-in screen
- Login fails repeatedly
- Cannot log in, error messages
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- App does not load
- App opens half the time
- Password setup issues
- Time checking for notification settings errors
- CVV not asked in add card section
- App won't function if Google analytics is blocked
- Cannot access any information
- App shows incorrect current usage
- Cannot enable Face ID
- Cannot add cell number
- Error submitting payment twice
- Cannot reset or retrieve password
- Cannot display password reset instructions correctly
Requested features
7 requests- Add print option for bills
- Add Apple Pay and other payment options
- Improve UI/UX intuitiveness
- Enable Face ID/remember email
- Add cell number input
Show 2 moreShow fewer
- Improve data presentation and zoomability
- Allow scheduling credit card payments online
Murphy Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CoServ
No in-app purchases
Murphy Connect
No in-app purchases
